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HESI: Leadership & Management
(Nursing) Questions and Answers | Latest Version | 2025/2026 | Correct & Verified
What is the first responsibility of a nurse leader when a new policy is introduced?✔✔Ensure staff understand the policy and provide education as needed.
How should a charge nurse respond when staff express resistance to change?✔✔Listen to concerns and involve them in the change process.
What is the most important skill for effective delegation?✔✔Matching the task to the staff member’s competence.
How should a nurse manager address frequent staff conflict?✔✔Facilitate open communication and mediate solutions.
What is the nurse leader’s priority when a staffing shortage occurs?✔✔Ensure safe patient care by adjusting assignments and seeking additional help. 1 / 2
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How should a manager respond to a nurse who repeatedly misses documentation deadlines?✔✔Address the behavior privately and provide coaching for improvement.
What is the best way for a charge nurse to demonstrate leadership during a crisis?✔✔Stay calm, assign clear roles, and prioritize patient safety.
What is the nurse leader’s role in quality improvement?✔✔Monitor outcomes, identify trends, and implement corrective actions.
What should a nurse manager do if a nurse refuses an assignment due to feeling unqualified?✔✔Assess the concern and reassign if the nurse lacks competency.
How should a nurse leader promote accountability among staff?✔✔Set clear expectations and follow up on delegated tasks.
What is the best action when a nurse reports harassment from a coworker?✔✔Investigate immediately and follow organizational policies.
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