Phlebotomy Simplified 3rd Edition Garza Test Bank Phlebotomy Simplified, 3e (Garza/Becan-McBride) Chapter 1 Phlebotomy Practice and Quality Assessment Basics 1.1 Multiple Choice Questions
1) Which of the following is an example of an internal stakeholder for phlebotomy services?
- Health care foundation
- Medicare or Medicaid official
- Physician or nurse
- Home health agency
Answer: C
2) Which organization has a list of entry-level phlebotomist competencies that are addressed in the chapter?
- American Society of Phlebotomy Technicians (ASPT)
- National Phlebotomy Association (NPA)
- National Healthcareer Association (NHA)
- National Association for Accreditation of Clinical Laboratory Sciences (NAACLS)
Answer: D
3) What is the difference between venipuncture and dermal puncture?
- In dermal puncture, blood is drawn from an artery.
- In venipuncture, blood is drawn a small capillary puncture.
- In dermal puncture, blood is drawn from the vein.
- In venipuncture, blood is drawn from the vein.
Answer: D
4) Which of the following categories would be an inpatient setting?
- Mobile blood-donation van
- Acute-care hospital
- Home health agency
- Emergency care centers
Answer: B
5) Which of the following is one of a phlebotomist's clinical duties?
- Manipulate small objects, tubes, and needles
- Print/collate/distribute laboratory requisitions and reports
- Use medical terminology appropriate for patients and coworkers
- Withdraw blood into the correct containers/tubes in the correct order
Answer: D
6) What kind of diploma is required to enter most phlebotomy programs?
- High school or equivalent
- Associate degree
- Bachelor's degree
- Master's degree
Answer: A 1 / 4
7) How do employers provide feedback on a phlebotomist's ability to do his/her job?
- Increased benefits
- Performance evaluations
- Certification examinations
- Cost of living raises
Answer: B
8) What should a phlebotomist do if the patient assigned to him/her does NOT speak English?
- Use sign language to communicate
- Wait for a family member to assist
- Week a translator or written instructions in that language
- Allow the patient's child to translate
Answer: C
9) It is best to transport routine blood specimens to the laboratory within:
- 45 minutes.
- 1 hour.
- 2 hours.
- 4 hours.
Answer: A
10) Which of the following actions helps the phlebotomist to listen actively?
- Plan your next remark while the patient is speaking
- Avoid excessive eye contact
- Use an encouraging phrase like "You can tell me about that later."
- Notice body language
Answer: D
11) Which of the following is recommended to reduce collection errors and ensure quality in the phlebotomy services?
- An annual review of insurance companies and employers that pay for services
- Role-reversal exercises for internal and external stakeholders
- A periodic review of the laboratory's collection procedures and policies
- Silent pauses in the conversation to mentally review what has been said
Answer: C
12) Approximately how many minutes does it take for a specimen without additives to clot?
- 10
- 15
- 30
- 60
Answer: C 2 / 4
13) Which term describes anemia that results when excessive amounts of blood are taken from a patient?
- Hemolytic
- Diabetic
- Iatrogenic
- Iron deficiency
Answer: C
14) Which phase of the laboratory process involves the duty of requesting a repeat blood test?
- Preanalytical
- Analytical
- Postanalytical
- Specimen processing
Answer: C
15) Maintaining Quality Control on phlebotomy supplies and equipment is part of which phase of laboratory testing?
- Preanalytical
- Examination
- Postexamination
- Postanalytical
Answer: A
16) Which phase of the laboratory process involves performing a chemical assay on a serum specimen?
- Preanalytical
- Analytical
- Postanalytical
- Reporting results
Answer: B
17) Which phase of the laboratory process involves correct labeling of each specimen tube after the blood specimen is collected from a patient?
- Preexamination
- Examination
- Postexamination
- Reporting results
Answer: A
18) Why should a phlebotomist locate the nearest bed when taking blood samples in a patient's home?
- Because the patient will be located in the bed
- In case the patient needs to be transported to the hospital
- In case the patient becomes faint
- So the phlebotomy equipment can be laid out on a single surface
Answer: C 3 / 4
19) When performing inventory on blood collection supplies, the supplies should be organized
by:
- expiration date.
- ease of use.
- volume of blood the tubes hold.
- laboratory department that uses each tube.
Answer: A
20) Which type of quality control tool is used to record the frequency of a problematic event?
- Cause and effect diagram
- PDCA cycle
- Flow chart
- Pareto chart
Answer: D
- / 4