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Management and Leadership HESI Practice Questions and Answers | Latest Version | 2025/2026 | Correct & Verified
A nurse manager notices a high rate of staff turnover. What is the best initial action?
- Hire new staff immediately
- Reduce patient assignments
- Ignore the problem
✔✔B. Conduct staff interviews to identify reasons for leaving
A charge nurse is delegating tasks for the shift. Which task is appropriate to delegate to a licensed practical nurse (LPN)?
- Performing a comprehensive admission assessment
- Developing the care plan for a new patient
- Teaching a newly diagnosed diabetic about insulin
✔✔B. Administering medications to stable patients
A nurse leader wants to improve team communication. Which strategy is most effective? 1 / 3
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- Send all updates by email
- Limit communication to written memos
- Only communicate with senior staff
✔✔B. Hold daily briefings and encourage feedback
A nurse manager is planning continuing education for staff. Which topic should be prioritized?
- Office etiquette
- Personal fitness programs
- Community volunteer opportunities
✔✔C. Patient safety and infection control
A nurse leader notices conflict between two staff members. What is the best first step?
- Reassign one of the staff members permanently
- Ignore the conflict and hope it resolves
- Send an email warning to both staff
- / 3
✔✔C. Meet with both staff members to discuss the issue privately
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A nurse manager is evaluating unit performance. Which metric is most appropriate to assess quality of care?
- Number of staff vacations
- Number of administrative meetings
- Total paperwork completed
✔✔B. Patient outcomes and satisfaction scores
A staff nurse asks the manager for guidance on prioritizing patients. What is the best response?
- Assign all tasks in order of arrival time
- Prioritize patients with simple needs first
- Focus only on patients requesting assistance
✔✔C. Use patient acuity to determine priority
A nurse leader wants to implement a new policy. Which approach will ensure staff compliance?
- Announce the policy without explanation
- Penalize staff immediately if not followed
- Send a written memo only
- / 3
✔✔C. Educate staff and provide rationale for the policy