1
Leadership & Management HESI Practice Questions and Answers | Latest Version | 2025/2026 | Correct & Verified
What is the primary responsibility of a nurse manager in a hospital unit?✔✔Ensure safe, efficient, and high-quality patient care
A nurse manager notices staff are frequently late for shifts. What is the first action?✔✔Meet with staff to discuss expectations and identify barriers
What is the most important factor when delegating tasks to unlicensed assistive personnel?✔✔Ensure the task is within their scope of practice and provide clear instructions
A staff nurse is overwhelmed with patient assignments. What should the manager do first?✔✔Assess workload and redistribute patients as necessary
What is the priority action for a nurse leader addressing a conflict between team members?✔✔Facilitate open communication and mediate the conflict 1 / 3
2
What is the main purpose of performance evaluations in nursing leadership?✔✔Provide feedback to improve staff performance and patient outcomes
A nurse manager wants to improve staff compliance with hand hygiene. What is the best strategy?✔✔Implement education, reminders, and monitoring for accountability
What is the first action when a nurse reports a medication error?✔✔Ensure the patient’s safety and complete an incident report
What is the priority role of a nurse manager during a sudden staffing shortage?✔✔Reorganize assignments and utilize available staff efficiently
What is the best strategy to promote teamwork on a nursing unit?✔✔Encourage regular communication and collaborative problem-solving
- / 3
3
A new policy is introduced in the unit, but staff resist implementation. What is the manager’s first action?✔✔Provide education and explain the rationale for the policy
What is the main purpose of delegation in nursing management?✔✔Maximize efficiency while ensuring safe patient care
A nurse manager notices a decrease in patient satisfaction scores. What should be the first step?✔✔Collect data to identify contributing factors and areas for improvement
What is the priority action when a nurse reports feeling burned out?✔✔Assess workload, provide support, and consider interventions to reduce stress
What is the best approach to managing a team with varying levels of experience?✔✔Provide mentoring, support, and opportunities for skill development
What is the nurse manager’s role in quality improvement initiatives?✔✔Monitor outcomes, identify areas for improvement, and implement evidence-based changes
- / 3