Certified consumer debt specialist practice test questions and answers 2022 One of the objectives of the CCDS certification is to: Ans- To learn to negotiate with creditors Why is trust important to the client/counselor relationship? Ans- Both A and B. The client needs to feel comfortable speaking with The CCDS and money is usually a difficult topic to discuss.Which of the following factors are not necessarily needed for a financial counseling session to be successful? Ans- A comfortable couch. For the session to be successful the following factors are needed communication skills, listening and learning skills, and discussing sound financial principles.Debt Settlement plans are the only solution for every individual you will speak with. True or false Ans- False In helping your clients feel comfortable in the client/counselor relationship, remember to: Ans- Not share their personal information with other clients.Obstacles that may prevent the CCDS from being effective in a counseling session are: Ans- Both B and C. Being preoccupied and being distracted by words and phrases.Prejudging a client is detrimental to the counseling session because it will impair your ability to communicate, listen and respond. True or false Ans- True Someone who uses predominately visual style of learning would most likely say: Ans- Can I see that example again?Verbal pacing is when you adapt your counseling style do the clients learning style.True or false Ans- True Maslow's hierarchy of needs: Ans- Can help you to understand your clients monetary value system.Counseling sessions can be held in what format? Ans- All of the above. These include Internet counseling, telephone counseling, in person counseling.
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