ProServe Questions and Answers Latest Version

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ProServe Questions and Answers Latest Version Graded A

Question : ProServe provides?

CORRECT ANSWER : Social responsibility training in regard

to liquor sales and serving and does not replace training required of me by my employer

Question : AGLC

CORRECT ANSWER : Alberta Gaming and Liquor

Commission 50 Corriveau Ave St Albert T8N3T5 18774366336 info@proserve.aglc.ca

Question : Who needs proserve

CORRECT ANSWER : everyone basically except kitchen

staff,cleaning staff, and bussers

Question : Class C

CORRECT ANSWER : Special event needs PS by first day of

event

Question : Expiry

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CORRECT ANSWER : 5 years Have 30 days from start date of

employment to complete

Question : ProTect

CORRECT ANSWER : for events excluding minors

Question : Purpose of PS

CORRECT ANSWER: -helps curb problem of underage

drinking -reduce alcohol over consumption -decrease impaired driving -decrease risk of violence -includes legal responsibility and liabilities -identifying intoxication -responsible strategies - refusing service or sale of alcohol

Question : Helps employers, hosts, workers be socially

responsible how?

CORRECT ANSWER : harm reduction

Question : Helps make safe enjoyable atmosphere how?

CORRECT ANSWER : teaching legal liability and workplace

safety

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Question : Other people do jobs that help support responsible

liquor service because they deal with customers too. They can:

CORRECT ANSWER : -help you identify people who are

under the age of 18 (minors) -point out people who show signs of having had too much to drink -tell you when they think a customer or guest has been over-served -make supervisors aware when liquor is illegally bought or stored

Question : Primary Service Providers

CORRECT ANSWER : people who are connected with liquor

service or sales and have direct contact with customers or

guests. Security staff have a special role: monitor customers

upon arrival or departure, observe customer behaviour, and may see liquor being hidden.

Question : Secondary Service Providers

CORRECT ANSWER : Do not sell or serve liquor themselves,

but they do work where liquor is sold or served. They usually do not have direct contact with customers or guests.

Question : Bartender is a

CORRECT ANSWER : Primary provider

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Question : Ticket taker is a

CORRECT ANSWER : Primary provider

Question : Usher is a

CORRECT ANSWER : Secondary provider

Question : Liquor Clerk is a

CORRECT ANSWER : Primary provider

Question : Food and beverage server is a

CORRECT ANSWER : Primary provider

Question : Busser is a

CORRECT ANSWER : Secondary provider

Question : Host or Hostess is a

CORRECT ANSWER : Primary provider

Question : parking attendant is a