PSHRA Exam Study Guide with Complete Solutions Comptency - Correct Answer Something more comprehensive than a specific job skill or knowledge.A general capability that an individual transfers from one job or task to another.IPMA-HR Competencies - Four Roles - Correct Answer Based on AT&T model.HR Expert Business Partner Change Agent Leader HR and line managers are responsible for both managing people and business results.
HR Paradigm Shift - Correct Answer From:To
Personnel management:HR resources management
Rulemaker:consultant
Functional orientation:business orientation
One size fits all:tailored programs
Centralized decision-making:framework for others to make decisions
Mutual distrust:partnering
Focus on activities and process:focus on effectiveness and impact
IPMA-HR model is based on... - Correct Answer AT&T model from the 1990s 1 / 3
and National Academy of Public Administration model, which included input from gov't managers.Two reasons for developing models for HR competencies - Correct Answer to use it as a tool for reshaping the way people think about HR and to use it as a framework for identifying nad prioritizing the training and development needs of HR professionals.IPMA-HR has ___ competencies that are envisioned being used by HR professionals in the ___ major
roles: ____ - Correct Answer 20, 4
HR Expert Business Partner Change Agent Leader This model focuses on the latter three emerging roles while acknowledging the importance of HR expertise.HR Expert - Correct Answer Knowledge of HR laws and policies. Wide opportunities for training.Business Partner - Correct Answer Two key aspects
- when HR function is viewed as an experienced and respected Business Partner, the function has a
- when BP is actively endorsed for the HR function, it's an action of a mangement partner who
greater purpose and is more than a provider of support service for completing transactions.
shares accountability with line managers for achieving business and organizational results. Held accountable for delivering results to tax-paying public. 2 / 3
Change Agent - Correct Answer Two key aspects:
- operating as an effective leader regarding short- and long-term change inside the HR resources
- Help line managers deal with change. Includes understanding cost analysis and implementation
function. Change process should be enlightened and collaberative, ensure everyone understands."introduce, deliver, defend, and rework organizationwide."
phases of recruitment, staffing, selection, and human capital development. Also how it will help the individual members of the workforce.Leader - Correct Answer Positional vs. implied authority, varies by org.
Two unique components for PS HR leadership:
- managing multiple sets of expectations regarding promotion and creating a fully diverse workforce
- Unique to the field of HR and involves recognizing that a key competency HR professionals bring to
- / 3
by ensuring access to candidates for advancement and applicants for open positions.Requires developing and maintaining sensitivity to enforcing merit system principles and acting ethically.
the workplace is in their ability to balance sophisticated concerns for the satisfaction and the welfare of the overall workforce with fulfilling organizational requirements and achieving short- and long- term business goals.Change Agent HR Competencies - Correct Answer Designs and implements change methodologies Leverages ROI and info technology strategies to HRM.Develops and implements HR and organizational processes for customers.Designs and delivers marketing programs related to value-added HRM initiatives.Knowledge of business processes to change and improve efficiency and effectiveness.