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PUBLIX DELI KNOWLEDGE EXAM AND
PRACTICE EXAM NEWEST 2025 ACTUAL EXAM
COMPLETE 200 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS)
|ALREADY GRADED A+
What are the Boars Head 5 steps to great customer service? - ANSWER-1. Greeting 2.Suggestive Sell 3.Slice, Show, Offer
- Companion Sell
- Gracious Close
What are the Publix 5 steps to great customer service? - ANSWER-1. Friendly Greeting
- Discovery
- Recommendation
- Affirmation
- Invitation
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What are you supposed to use to clean up a gasoline spill in case of an emergency? - ANSWER-Cat litter
What is the 6-inch rule? - ANSWER-The 6 inch rule requires that you to store products at least six inches off the floor on a shelf or other device designated for permanent storage. the 6- inch rule is designed to safeguard products by keeping them off the floor and away from potential contamination by pests or cleaning chemicals and aid in effective cleaning.
NOTE: Products stored on pallets meet these requirements
How does the Publix deli define quality? - ANSWER-Fresh - Minimal time delay between field and food preparation Tasty - Maintained by the use of comparative food taste tests Healthy - Based on the USDA guidelines
What are the 5 S's? - ANSWER-S1- Sort and Remove (unproductive inventory) S2- Shine (clean your work space) S3- Set locations and visual cues S4- Standardize S5- Sustain 2 / 4
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What is the 4-inch rule? - ANSWER-The 4 inch rule requires you to keep 4 inches between the item and the wall
What is the 18-inch rule? - ANSWER-The 18 inch rule requires you to ensure all store fire sprinklers have sufficiently space to operate effectively.
What is the 3-foot rule? - ANSWER-the 3-foot rule requires you to store products at least three feet from the building when stored outside AND leave a 3-foot pathway
What are the rules for food storage? - ANSWER-- Store organic product over all other product
- Store cooked product over raw product
- Use the FIFO method to rotate product
What are the rules for raw protein storage? - ANSWER-- Beef over Pork and
- Beef and Pork over Chicken
NOTE: Organic product will still be above non-organic product
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What are the rules for storing Chemicals? - ANSWER- Chemicals should be stored away from food products and supplies. If you cant, always store the food products and supplies above the chemicals.
Tag Groups:
- Publix and Boars Head Ham
- Publix and Boars Head Beef
- Publix and Boars Head Poultry
- Publix and Boars Head Italian products and loaves
- Boars Head Cheese
- Misc. Meats and Cheeses
- Specialty cheeses, salads, and misc. self service
- Cooked prepared foods and ingredients
- Sub vegetables and fresh produce
- Fresh Chicken
11. Snacks - ANSWER-Answers:
- Pink
- Red
- Orange
- Orange
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