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PUBLIX DELI MANAGEMENT EXAM AND
PRACTICE EXAM NEWEST 2025 ACTUAL EXAM
COMPLETE 150 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS)
|ALREADY GRADED A+
What are the 5 S's? - ANSWER-1. Sort - remove unproductive inventory and organize
- Shine - clean work space
- Set up - align visual cues and locations to maximize sales
- Standardize
- Sustain
What are the 5 steps to great customer service? - ANSWER-1.Friendly Greeting
- Discovery
- Recommendation
- Affirmation
- Invitation
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What does FIFO stand for? - ANSWER-First in, first out
What does "JIT" stand for? - ANSWER-Just in time
What does "PPM" stand for? - ANSWER-Parts per million
What does "leveling" mean? - ANSWER-To block products - move inventory forward so shelves appear more full, must be at least two rows
What does the phrase "Make-and-Serve" refer to? - ANSWER- Completion of preparation of a product JUST as the previous one runs out or as the customer is ready to receive the product.Ensures the highest quality product a customer can receive.
What does "PASS" refer to? - ANSWER-Fire extinguisher
instructions:
Pull Aim Squeeze Sweep
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What is the Publix mission statement? - ANSWER-To be the premier quality food retailer in the world
How can Publix associates ensure the mission statement? -
ANSWER-Commit to be:
-passionately focused on customer value -intolerant of waste -dedicated to the dignity, value, and employment security of our associates -devoted to the highest standards of stewardship for our stockholders -involved as responsible citizens in our communities
What is the 18- inch rule? - ANSWER-Ensure all store fire sprinklers have sufficient space to operate effectively
What is the serving size of retail salads? ( Egg, Ham, chicken, etc) - ANSWER-1/2 cup
What temperature is required for fully cooked rotisserie chickens? - ANSWER-180F
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