Quality Management in the Imaging Sciences 5th Edition Papp

Quality Management in the Imaging Sciences 5th Edition Papp Test Bank

Chapter 1: Introduction to Quality Management

MULTIPLE CHOICE

• The measurement of the level of quality at some point in time with no effort to change or

improve the level of care is known as quality

• management.
• assurance.
• assessment.
• control.

ANS: C

Rationale: Quality assessment only measures the level of quality at a certain point but is not a part of continuous quality improvement.

REF: 7

• Under the Safe Medical Devices Act of 1990, voluntary reporting of unsafe medical devices

will require the use of form

• 3419.
• 3500.
• 3500A.
• MSDS.

ANS: B

Rationale: Form 3500 is used for voluntary reporting while Form 3500A is used for mandatory reporting.

REF: 4

• Customers who come from outside the healthcare organization are generally referred to as
• external customers.
• internal customers.
• Both of the above are correct.
• None of the above is correct.

ANS: A

Rationale: Internal customers come from inside the healthcare organization.

REF: 9

• When did the Mammography Quality Standards Act become effective?
• April 1992
• October 1994
• October 1997
• April 1999

ANS: B

Rationale: MQSA became effective on October 1, 1994.

REF: 4 1 / 4

• Edwards Deming’s management approach can be summarized by his points.
• 5
• 7
• 10
• 14

ANS: D

Rationale: Deming’s management approach contained 14 points.

REF: 8

• How many levels of quality control testing and monitoring are there?
• One
• Two
• Three
• Four

ANS: C

Rationale: Quality control testing consists of level I, II, and III tests.

REF: 7

• Which of the following statements is correct about the 80/20 rule?
• Twenty percent of the causes result in 80 of the problems.
• Twenty percent of the problems are the result of 80 of the causes.
• Both of the above are correct.
• None of the above is coTrEreSctT.

ANS: A

Rationale: The 80/20 rule states that 80% of the problems are the result of 20% of the causes.

REF: 8

• How many different methods of disease transmission are stated to be minimized by Tier 2

precautions?

• One
• Two
• Three
• Four

ANS: C

Rationale: Tier 2 precautions are geared toward preventing infection by minimizing disease transmission by air, droplet, and contact.

REF: 4

• Invasive quality control equipment testing is considered to be
• simple.
• complex.
• Both of the above are correct.
• None of the above is correct. 2 / 4

ANS: B

Rationale: Level III QC testing is considered to be invasive and complex.

REF: 8

• Which of the following are normally considered external customers?
• Nurses
• Referring physicians
• Inpatients
• Intensive care wards

ANS: B

Rationale: External customers come from outside of the healthcare organization and would include patients and their families, third-party payers, and the community.

REF: 9

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Chapter 2: Quality Management Tools and Procedures

MULTIPLE CHOICE

• Which of the following is a pictorial representation of a frequency distribution?
• Pareto chart
• Fishbone chart
• Histogram
• Scatter plot

ANS: C

Rationale: A histogram is a data display tool in the form of a bar graph that often plots the most frequent occurrence of a quantity in the center.

REF: 23

• The range of variation around the mean is called
• variance.
• standard deviation.
• percentile.
• range.

ANS: B

Rationale: The standard deviation is the range of variation or dispersion of a set of values surrounding the mean.

REF: 21

• The number of items actually measured from a population is called a
• sample.
• data set.
• frequency.
• range.

ANS: A

Rationale: A sample is the number of items actually measured from a population.

REF: 20

• The FDA uses how many classifications of medical devices?
• One
• Two
• Three
• Four

ANS: C

Rationale: Class I are general controls, class II are special controls, and class III are pre-market approval.

REF: 30

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