Delta Ramp Agent Review EXAM
QUESTIONS AND ANSWERS 100%
SOLVED (Newest 2025) GSE - Correct Answers ✅Ground Service Equipment PPE - Correct Answers ✅Personal Protective Equipment OSM - Correct Answers ✅Operation Service Manager ALA/AIC- Meaning and responsibility - Correct Answers ✅Aircraft Load Agent/ Agent-in-Charge Responsible for supervising the proper loading of the aircraft
T/F: The ALA/AIC is also referred to as the "Marshalling Agent"
- Correct Answers ✅True
This manual governs ramp policies and procedures - Correct Answers ✅Ground Operations Manual (GOM) SPPM - Correct Answers ✅Safety Policy and Procedures Manual DCGOM - Correct Answers ✅Delta Connection Ground Operations Manual 1 / 3
Delta Ramp Agent Review EXAM
QUESTIONS AND ANSWERS 100%
SOLVED (Newest 2025)
T/F: Working on the ramp is like being displayed in a "fish
bowl" - Correct Answers ✅True What are the two types of customers? - Correct Answers ✅- External Customer
- Internal Customer
What is an External customer? - Correct Answers ✅A person outside the organization who purchase's Delta's services or products What is an Internal customer? - Correct Answers ✅A person inside the organization of business partner we support by our efforts What is a flight number? - Correct Answers ✅A numeric designator that uniquely identifies a particular Delta flight in one direction from origination to destination What is a flight that begins in your station called referred to as? - Correct Answers ✅Originator What a flight that ends in your station referred to as? - Correct Answers ✅Terminator 2 / 3
Delta Ramp Agent Review EXAM
QUESTIONS AND ANSWERS 100%
SOLVED (Newest 2025) What is a flight that arrives in your station and continues to another station (with the same flight number) referred to as?
- Correct Answers ✅Thru flight
- Hearing protection
- safety vests (high visibility)
What are required PPE items? - Correct Answers ✅1. Steel- toed shoes
Fill in the blanks:
___ hands, ___ bag
- One, one
- One, two
- Two, two
- Two, one - Correct Answers ✅D. Two, one
T/F: You should twist and/or turn while lifting or lowering
materials? - Correct Answers ✅False
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