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Leadership & Management HESI Questions and Answers | Latest Version | 2025/2026 | Correct & Verified
A nurse manager notices high staff turnover on the unit. What is the first action to take?✔✔Assess staff satisfaction and identify contributing factors
A charge nurse observes poor teamwork during shift changes. What is the priority intervention?✔✔Implement team-building activities and clear communication protocols
A nurse leader is developing a staffing plan for the unit. What should be considered first?✔✔Patient acuity and staff competencies
A nurse manager receives multiple complaints about workplace bullying. What is the initial step?✔✔Investigate the complaints and enforce the facility’s anti-bullying policy
A staff nurse reports feeling overwhelmed by their workload. What should the manager do first?✔✔Evaluate assignments and redistribute tasks to balance workload
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A nurse leader is prioritizing quality improvement initiatives. What is the first step?✔✔Identify areas of greatest risk or adverse outcomes
A nurse manager is preparing a performance evaluation. What is the most effective approach?✔✔Provide constructive feedback and discuss goals for professional growth
A charge nurse notices a new staff member struggling with documentation. What is the priority action?✔✔Provide guidance, training, and mentoring to ensure accurate record-keeping
A nurse leader is implementing a change in patient care protocols. What strategy will best promote staff compliance?✔✔Involve staff in planning and provide clear education and rationale
A nurse manager identifies repeated medication errors on the unit. What is the first action?✔✔Conduct a root cause analysis to identify system failures
A nurse leader wants to improve staff engagement. What is the most effective strategy? 2 / 3
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✔✔Encourage participation in decision-making and recognize contributions
A nurse manager notices low patient satisfaction scores. What is the priority intervention?✔✔Assess patient concerns and implement targeted quality improvement measures
A staff nurse is resistant to a new electronic health record system. What is the best leadership approach?✔✔Provide training, support, and address concerns empathetically
A nurse manager is planning emergency preparedness drills. What is the first step?✔✔Assess potential risks and the unit’s readiness
A nurse leader observes poor handoff communication between shifts. What is the priority intervention?✔✔Implement standardized handoff procedures and train staff
A charge nurse is delegating tasks during a busy shift. What principle should guide delegation?✔✔Delegate tasks based on staff competency and patient safety
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