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HESI Management of a Medical Unit Questions and Answers | Latest Version | 2025/2026 | Correct & Verified
What is the first action a charge nurse should take when assigning patients at the start of a shift?✔✔Assess patient acuity and staff competencies
A nurse manager notices increasing medication errors on the unit. What is the best initial intervention?✔✔Review medication administration processes and staff adherence to protocols
A new nurse reports feeling overwhelmed with patient assignments. What should the charge nurse do first?✔✔Reassess the assignments and redistribute patients as needed
A nurse identifies a conflict between two staff members. What is the most effective management approach?✔✔Facilitate a private discussion to address the issue and find resolution
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A nurse manager is planning staff education on infection control. What is the priority content?✔✔Hand hygiene, isolation precautions, and standard protocols
A charge nurse is prioritizing patients for morning care. Which factor is most important?✔✔Patient acuity and immediate clinical needs
A nurse manager receives a complaint about inadequate pain management. What should be the first step?✔✔Review patient charts and assess current pain management practices
A nurse on a medical unit is consistently late for shift changes. What is the best management action?✔✔Meet privately with the nurse to discuss expectations and consequences
A patient’s condition deteriorates suddenly. What is the charge nurse’s priority action?✔✔Ensure immediate bedside assessment and call for rapid response if needed
A nurse manager wants to improve staff retention. What strategy is most effective? 2 / 3
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✔✔Provide ongoing professional development and supportive work environment
A charge nurse is delegating tasks for a patient with multiple chronic conditions. What is the most important consideration?✔✔Ensure tasks are delegated according to staff competency and scope of practice
A nurse manager notices frequent documentation errors. What is the best first action?✔✔Provide refresher training on accurate and timely documentation
A nurse reports feeling burned out after caring for high-acuity patients. What is the best intervention by management?✔✔Adjust assignments and offer support or counseling resources
A new nurse is unsure how to prioritize patients during a code situation. What should the charge nurse do?✔✔Provide guidance and assign a mentor for support during high-stress events
A nurse manager is implementing a new electronic health record system. What is the priority for staff education?
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