TAP Test- Chapter 3 Using Technology Latest Update 2025-2026 Exam 70 Questions with 100% Verified Correct Answers Guaranteed A+
4 Major GDSs Global Distribution Systems - CORRECT ANSWER: Sabre, Galileo,
Amadeus and Worldspan
Amadeus - CORRECT ANSWER: One of the 4 major GDS systems. Originated by Four
European Airlines
Apollo - CORRECT ANSWER: A computer reservation reservation system owned by
United Airlines (AKA Galileo outside of US and Japan)
bricks and clicks agency - CORRECT ANSWER: a travel agency with a merketing plan that calls for using both a Web site and a physical location as points of sale
browser - CORRECT ANSWER: software that provides access to material on the
internet
command interface - CORRECT ANSWER: a system of communication with a computer
and a user in which the user types commands, or memorized strings of keystrokes
computer reservation system (CRS) - CORRECT ANSWER: is an electronic system that links distributors and suppliers to a centralized database and is set up for making reservations (Now called Global Distribution System or GDS)
Customer Relationship Management (CRM) - CORRECT ANSWER: A strategy that
combines technology and personalized service to meet the specific needs of customers, provide excellent service, build lasting relationships with clients, and increase customer loyalty. 1 / 2
database - CORRECT ANSWER: an organized collection of data
direct link - CORRECT ANSWER: A seamless flow of information between a distant
computer and a computer reservation system
electronic reading device - CORRECT ANSWER: Lightweight, portable electronic tablet with large storage capacity for downloading and reading books and periodicals.
email - CORRECT ANSWER: Communication sent from one computer to another
Galileo - CORRECT ANSWER: One of the 4 major GDS systems, Originated by United
Airlines and evolved from that system (Known as Apollo in US & Japan)
General Data Protection Regulation (GDPR) - CORRECT ANSWER: A privacy and
security law passed by the European Union; it imposes obligations on entities anywhere in the world if they collect or process personal data related to EU residents or citizens; fines and penalties are assessed for noncompliance.
Global Distribution System (GDS) - CORRECT ANSWER: An electronic system that
links distributors and suppliers to a centralized database and is set up for making reservations. (AKA computer reservation system.)
Graphical User Interface (GUI) - CORRECT ANSWER: A system of communication
between a computer and its user in which the user can control the computer by clicking on pictures or symbols that are displayed on the computers screen.
Internet - CORRECT ANSWER: The global network of computer networks that enables
anyone who accesses it to communicate with any other computer connected to it
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