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TCI TRAINING CORNELL EXAM
QUESTIONS AND ANSWER S
(VERIFIED 100%)
Crisis occurs when
CORRECT ANSWER: A young person's inability to
cope results in a change in behavior
The Goals of a crisis intervention are to CORRECT ANSWER: SUPPORT : environmentally and emotionally to reduce stress and risk
TEACH: children better ways to cope with stress
Skills Building Pyramid
CORRECT ANSWER: LSI
Crisis CoRegulation Emotional First Aid Behavior Support Techniques Active Listening Crisis Communication Self Awareness - Four Questions
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Stress model of crisis
CORRECT ANSWER: Pre-crisis State (Baseline)
Triggering Event - Agitation Escalation Phase - Aggression Outburst CRISIS - Violence Recovery
Question 1: FOUR questions to ask ourselves in a crisis
situation
CORRECT ANSWER: What am I feeling now?
What does this young person feel, need, want?How is the environment affecting the young person?How do I respond?
Question 2: How do I best respond?
CORRECT ANSWER: Provide environmental support by
managing the environment to neutralize potential triggers Provide emotional support by engaging the young person
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Exercise self-control over your own feelings
Question 3: What am I feeling now?
CORRECT ANSWER: Anger can undermine objectivity
Anger is an emotional and physical response Cognitive abilities are reduced
Pain based behavior includes
CORRECT ANSWER: Impulsive outbursts
Aggression Running away Self Injury Defiance Inability to regulate emotions Trauma reenactment Substance Abuse
Managing environment
CORRECT ANSWER: Possible weapons
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Stimulating lights or noise Crowding Chaotic, messy, disorganized messages
Behavior Support Techniques *More effective in warning phase
CORRECT ANSWER: Managing the Environment
Prompting Caring gesture Hurdle help Redirection and Distraction Proximity Directive statements Time away
Goals of Emotional First Aid
CORRECT ANSWER: 1. Provide immediate help and
support to reduce emotional intensity (co-regulation)
- Resolve the immediate crisis