Test Bank for IAHSS Exams Practice Exam Questions with

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Test Bank for IAHSS Exams/ Practice Exam Questions with Correct Answers (All Chapters Covered) Updated 2024.

Which of the following is NOT a risk issue for healthcare?

• Drugs are used and stored in the facility.
• Mostly female staff.
• High percentage of technical and professional staff.
• Publicly accessible and many doors must remain open. - Correct Answer - C. High percentage of

technical and professional staff.

Which of the following is usually at the top of the organizational chart?

• Board of Directors.
• Department leaders.
• Assistant administrators.
• Vice presidents. - Correct Answer - A. Board of Directors

Which of the following is NOT a stage of team development?

• Forming.
• Ending.
• Norming.
• Storming - Correct Answer - B. Ending.

Which of the following allows a department to assess its cost-effectiveness within an organization?

• Crime analysis. 1 / 4

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• Risk assessments.
• Bench-marking.
• Evaluation surveys. - Correct Answer - C. Bench-marking.

Failure of teams can usually be attributed to what?

• No clearly defined purpose or goals.
• Lack of employee buy-in to teams.
• Employees conditioned to value individual achievement.
• Any of the above. - Correct Answer - D. Any of the above.

Which of the following is NOT an opportunity derived from patrol?

• Getting to know the community.
• Establishing positive relationships and partnerships.
• Improving communications.
• Using the security vehicle to go off site. - Correct Answer - D. Using the security vehicle to go off site.

Which is the most common patrol approach?

• Inconspicuous.
• Routine.
• Conspicuous.
• Foot. - Correct Answer - C. Conspicuous.

Which of the following statements best describes employees?

• Medical staff contracted by the facility.
• All staff directly employed by the facility.
• Volunteers who donate their time.
• Contracted persons. - Correct Answer - B. All staff directly employed by the facility.

Security uses senior management's endorsement to build what kind of program? 2 / 4

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• Strong and effective.
• A program that works in a small part of the facility.
• Generally effective.
• Strong and simple. - Correct Answer - A. Strong and effective.

How should friendships and inter-personal relationships between security officers and staff members from other departments be treated?

• Discouraged.
• Encouraged.
• Encouraged but monitored.
• Encouraged, but security staff educated about ethics and avoiding favoritism. - Correct Answer - D.

Encouraged, but security staff educated about ethics and avoiding favoritism.

What should the most primary overriding concern of any security department be?

• Its image.
• The safety and well-being of anyone in the facility.
• The goals and mission of the entity employing the security services.
• Cost-effectiveness. - Correct Answer - B. The safety and well-being of anyone in the facility.

Which of the following are skills a security professional should have and use at all times?

• Good observation skills.
• good communication skills.
• Tolerance.
• All of the above. - Correct Answer - D. All of the above.

Why are vendors potentially a high security risk to a healthcare facility?

• Vendors often have access to sensitive areas yet staff of the healthcare organization may know very

little about vendor's background.

• Vendors typically drive large vehicles that can conceal large amounts of stolen property or contraband.
• Competing vendors may clash at a facility. 3 / 4

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• Vendors may be bringing in high-demand products that could be targeted for theft. - Correct Answer -
• Vendors often have access to sensitive areas yet staff of the healthcare organization may know very

little about vendor's background.

In the patient- and family-centered care philosophy, who determines which individuals are part of the patient's family?

• Patient's parents or legal guardians.
• Nursing staff.
• Attending physician.
• The patient, provided he or she is developmentally mature and competent to do so. - Correct Answer -
• The patient, provided he or she is developmentally mature and competent to do so.

Which of the following is not an example of an external costumer?

• Patients.
• Vendors.
• Employees.
• Regulatory agencies. - Correct Answer - C. Employees.

Which of the following does NOT help the security uniform communicate an appropriate message to the public?

• Clean uniform.
• Wearing the uniform shirt outside of the trousers.
• Well cared for uniform.
• Shined footwear. - Correct Answer - B. Wearing the uniform shirt outside of the trousers.

Which of the following is NOT an example of undesirable behavior and demeanor in a security officer?

• Bad attitude.
• Dishonesty.
• Impoliteness.
• Confidence. - Correct Answer - D. Confidence.
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