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TICO EXAM AND PRACTICE EXAM NEWEST
2025 ACTUAL EXAM COMPLETE 150
QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) |ALREADY
GRADED A+
TICO EXAM
TICO's mission is to promote a fair and informed marketplace where consumers can be confident in their travel purchases - ANSWER-True
in order to make changes to the travel industry act of ontario revisions would have to be passes by the Ontario Legislature, whereas the Regulations can be changes on the authority of the Minister of Goverment Services or the Lieutenant Governor in Council - ANSWER-True
your clients line in Ottawa and book with your travel agency in Ottawa. you in turn book the clients' vacation with a wholesaler whoes head office is in New Yok City. this wholesaler has an office in Montreal. 2 weeks prior to departure the wholesaler goes bankrupt. does your client lose their money? - ANSWER- yes because the wholesaler is not registered in ontario 1 / 4
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your clients live in Halifax and book with your travel agency in Ottawa. You in turn book the clients' vacation with a wholesaler in Toronto. 2 weeks prior to departure, the wholesaler goes bankrupt. Does your client lose their money? - ANSWER-no they would not lose their money bacause they booked with a wholesaler in Ontario
your clients live in Gatineau and book with your travel agency in Ottawa. you in turn book the clients' vacation with a wholesaler whoes offices are in Vancouver and Toronto. 2 weeks prior to departure, the wholesaler goes bankrupt. does your client lose their money? - ANSWER-no they would not lose their money because the agency and wholesaler are both located in ontario
your clients live in ottawa and book with a travel agency in Ottawa. You in turn book the clients' cruise directly with the cruise line in Miami. 2 weeks before the departure, the cruise line goes bankrupt. does your client lose their money? - ANSWER-no they would not lose their money because airlines and cruise lines are the exception to the compensation fund ontario rule
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your clients live in ottawa and book with your teavel agency in Ottawa. you in turn book the clients in a hotel in Mississauga, ten minutes from Toronto airport. 2 weeks prior to departure, the hotel closes its doors as a result of financial failure. does your client lose their money? - ANSWER-yes because it is just a hotel booking it is nat appart of a ITC. independent hotels in canada are not apart of the compensation fund. g
what are some things that a travel agent must disclose before entering an agreement or taking payment information from a client? - ANSWER-- have to disclose if they think there are conditions that may affect the clients decision
- the travel agent has disclose the total price and travel dates.
- provide details of cancelation and refund policies
- diclose terms and conditions
- inform customers of trip cancelation insurance
- a travel agent has to make a note of weather or not they offered
- if a client is traveing outside of canada they have to disclose
- entry to the country might be refused even if everything is
they must also describe the travel services
travel insurance on the invoice
travel documents that are required
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- travel agents must explain the accommodations and city
- they must answer any questions
- change of service fees
differences from canada
what are some examples of typical kinds of information that consumers should be advised of reguarding documentation? - ANSWER-- whether a passport is required and weather the passport must be valid for a certain amount of time after the departure
- if you need a visa
-whether an affidavit or letter from the second parent is needed if only one parent is traveling
who is on the board of directors? - ANSWER-it is made up of 15
members: 10 representatives from the reavel industry and 5
individuals appointed by the ministry to represent consumers, business, and goverment
what are TICO's goals? - ANSWER-- leader in developing customer protection
- a model for a progressive fair, and firm administrator of
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industry regulations