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UCSD MGT 18 FINAL EXAM
QUESTIONS & ANSWERS
Question: Name the Generations.
CORRECT ANSWER :
- Greatest (1901-1924)
- Traditionalist/Silent (1925-1942)
- Baby Boomer (1943-1960)
- Generation X (1961 to 1981)
- Millennial/Gen Y (1982 - 2004)
Question: Why do generations differ?
CORRECT ANSWER : They are shaped by key events
and circumstances according to whichever stage of life its members occupy at the time of the event.
Question: Which generations share the same values and
needs?
CORRECT ANSWER :
- Baby Boomers
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- Generation X
- Millennials
Question: What are the 4 universal needs for generations?
CORRECT ANSWER :
- Respect (#1 among all generations)
2. Competence: Knowledge, skills and experience valued
by employer.
- Connection
4. Autonomy: Opportunity to work independently in
pursuit of shared goals.
Question: What are 5 Task Processes?
CORRECT ANSWER :
- Don't underestimate small distances
- Emphasize teamwork skills
- Include broad-based self-leadership skills
- Provide face to face meetings
- Foster "global culture"
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Question: True or False: A well managed dispersed team gets more results than well managed team that meets face to face.
CORRECT ANSWER : True
Question: What are characteristics of a dispersed team
(4)?
CORRECT ANSWER :
- Spatially or geographically separated.
- Temporally separated (different time zones)
- Configurationally uneven
- Culturally diverse
Question: True or False: Studies show that team members in the same building but on different floors perform worse than teams with greater degrees of geographical dispersion.
CORRECT ANSWER : True
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Question: What is the heart of the destructive cycle?
CORRECT ANSWER : Individual/private objectives
Question: What stage is the moment of truth for team
development?
CORRECT ANSWER : Storming
Question: How do you find leadership in unexpected
places?
CORRECT ANSWER : Look for people with the most
credibility
Question: What forms tools of leadership (6)?
CORRECT ANSWER :
- Team composition
- Development
- Team Meetings
- Roles (constructive and debilitating)
- Conflict management