UCSD MGT 18 Midterm Exam
Diversity is considered by what perspectives? - ✔✔ Identity Domestic/global Cognitive
What does Goldsmith say about diversity tension as a positive? - ✔✔ Produces valuable brainstorming sessions Imaginative problem-solving/decision-making Unique perspectives on strategic planning Inventive product development ideas
What is super-additivity? - ✔✔Where the product is greater than the sum of its parts: 1+1=3
Who do we tend to be biased towards? (as in, who do we prefer to be with?) - ✔✔People who are very similar to ourselves. Often look/think/speak the same way, are from similar backgrounds, etc. This is also known as in-group favoritism or homophily.
What are the different circles that make up identity? - ✔✔Primary: age, gender, ethnicity, etc.
Secondary: religion, education, working style, if you're married or not, etc.
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Organizational: industry, tenure, network, division, department, location, etc.
Cultural: flexible v structured, individual v team, power views, body language, time, etc.
What are Page's 4 conditions for diversity to trump ability? - ✔✔1: the problem must be hard
2: the people must be smart
3: the people must be diverse
4: teams have to be reasonably large and were chosen from a large and diverse pool of candidates
What does Goldsmith call the stress created by having a mix of cultural differences and similarities? - ✔✔Diversity tension
Banaji at al. calls attention what factor that can impact decision making in the workplace? - ✔✔Implicit biases
According to Page, which team do we think we would we enjoy more and find more fun? - ✔✔A homogenous team
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What does Page think will increase the probability of innovation? - ✔✔Two or more smart individuals who have various perspectives and disagree on them
What is a way of understanding ourselves and others as grounded in various group memberships, such as organizational membership, religious affiliation, gender and age etc.? - ✔✔Social identity
Does Sucher thinks that social categorizing and labeling someone as an "other" in the work environment is a positive? - ✔✔No
Does Sucher think that the conscious desire to unbiased will eliminate unconscious bias in the workplace? - ✔✔No
In the article "Managing a Public Image", Kevin Knight reflected on a class discussion about the case of "Jensen Shoes." What were his concerns when looking back? - ✔✔That he was personally too biased, that he'd be seen as arguing too passionately for the minority perspective, and that he was too concerned with how others perceived him.
What does Polzer say serves as an anchor from which we often fail to adjust our views even when faced with new information? - ✔✔First impressions
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