UHC Ethics and Compliance 2022 What type of events must an agent report to UnitedHealthcare?-Informal marketing,/sales events only -Formal and informal marketing/sales events -Formal marketing/sa[es events only -Marketing/sales events (formal and informal) and educational events (ANS - Formal and informal marketing/sales events
When completing an enrollment application in LEAN, why is an agent prohibited from entering his or her own email address in a field available for the consumer's email address?-The consumer/member would not receive plan related correspondence intended for him/her.-The agent may experience commission payment processing issues.-The enrollment application may be denied.(ANS - The consumer/member would not receive plan related correspondence intended for him/her.
Which election period runs from October 15 to December 7 and allows consumers to elect to join a Medicare Advantage Plan or switch to a different plan?-Annual Election Period (AEP) -Special Election Period (SEP) -Open Enrollment Period (OEP) -Initial Coverage Election Period (ICEP)
(ANS - AEP 1 / 2
Which of the following materials is an agent NOT permitted to display and/or distribute at a marketing/sales event?-Generic business reply cards for Medicare products.-Medicare Made Clear brochures from the UnitedHealthcare Toolkit.-5-dollar gift cards to an in-network pharmacy.-Pens and notepads that contain the agent's contact information.(ANS - 5-dollar gift cards to an in-network pharmacy.
Kira has scheduled an appointment and obtained a Scope of Appointment (SOA) form to discuss Medicare Advantage Plans with a consumer. When she arrives at the appointment, a friend of the consumer who is Medicare-eligible is present to hear your presentation. What should Kira do?-Ask the consumer's friend to leave since the friend had not scheduled the appointment.-Before Kira can start the appointment with both consumers, she must ask the consumer'S friend to complete an SOA.-Ask the consumer's friend to complete the SOA and schedule a separate appointment.-Tell the consumer that you will come back another day, (ANS - Before Kira can start the appointment with both consumers, she must ask the consumer'S friend to complete an SOA.
Educational events allow for which of the following to occur?-Provide objective information about the Medicare program and/or health improvement and wellness.
- / 2