USPS 421 postal Exam Questions and Answers

USPS 421 postal Exam Questions and Answers

• USPS >>A business. One stop shopping for all delivery needs. Have the

Monopoly to deliver First Class Mail (FCM).

• Perception >>is REALITY

• Need >>A desire to improve or accomplish something.

• HAZMAT >>Does this package contain anything liquid, fragile, perishable,

poten- tially hazardous, perfume and lithium battery?

• G.I.S.T. >>Greet, Inquire, Suggest, Thank

• Ready Post >>Supplies we sell at Post Office Lobby
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• Engaging Our Customer >>Greet

customer Ask the HAZMAT Offer Express Mail Offer Insurance and Delivery Confirmation Offer additional products to purchase Provide receipt

• Express Mail & Priority Mail >>Money making products and Premier Shipping

• Express Mail >>1-2 Days Guaranteed Delivery

$100 Insurance Coverage If it fits it ships.

• Priority Mail >>2-3 Days Guaranteed Delivery

$50 Insurance Coverage 70 lbs. max and 108 inches max combined length and girth

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