USPS 421 Window Clerk Exam Questions & Answers
Question:
GIST
Answer:
Greeting Customers, Inquiring their needs, Suggesting options best to the customers' needs and Thanking them for coming to the US Postal Service
Question:
Processing Categories
Answer:
Letters, Flats, Machinable Parcels, Irregular Parcels, and Outside Parcels.
Question:
Letter-Size Mail
Answer:
Rectangular, Between 3.5" to 6 1/8" high, 5" to 11.5" long and .007" to .25" thick. Max weight 3.5 oz
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Question:
Postcards
Answer:
Rectangular, between 3.5" to 4.25" high, 5" to 6" long and .007 to .016 thickness
Question:
Flat-Size Mail
Answer:
Flexible, Uniformly thick, Rectangular, Minimum: 6 1/8" high OR more than
11.5" long, OR more than 1/4" thick. Maximum 12" high, 15" long and 3/4" thick. One of the minimum flat-size dimensions MUST exceed maximum letter-size dimensions.
Question:
Machinable Parcels
Answer:
Must weigh at least 6 ounces but no more than 25 pounds. High density parcels maximum weight is 15 pounds.(exception for lightweight parcels)
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Question:
Irregular Parcels
Answer:
Must have any one of the following characteristics: Less than 6" in length, or less than 3" in height, or less than 6 ounces. Rolls and tubes 26" long or less. Unwrapped, paper-wrapped, or sleeve-wrapped articles that are not letter size. And articles enclosed in envelopes that are not letters, flats or machinable parcels.
Question:
Outside Parcels
Answer:
Length more than 27", or height than 17", or thickness more than 17".Weight more than 25 pounds or 15 pounds if identified as high density. Rolls and tubes longer than 26". Maximum weight for all parcels in 70 pounds.However length and girth combined can be up to 130" for Standard Post
Question:
Nonmachinable Surcharge
Answer:
First-Class Mail letters that will receive the surcharge are considered if the
following conditions exist: Too rigid, contains pens, pencils, keys or coins
that cause thickness of the mailpiece to be uneven, is polybagged, polywrapped or has an exterior not made of paper.
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