USPS EXAM 421 PSE WINDOW TRAINING

• / 6

USPS EXAM 421 PSE WINDOW TRAINING

QUESTIONS AND VERIFIED ANSWERS / A+ GRADE

• Mission Statement

ANS: Provide a reliable, efficient, trusted and affirdable universal

delivery service that connects people and helps businesses grow

• Vision Statement

ANS: A postal service that enables all citizens to connect, business- es to grow and communities to thrive in a digital world

• Size & scope

ANS: As a self-supporting, independent federal agency, the USPS is the ONLY delivery service that reaches every address in the nation

• Does the Postal service accept tax dollars?

ANS: No

• How does the USPS pay for operating expenses

ANS: Sale of postage, products, and services 1 / 2

• / 6

• Postal Service core set of enduring goals

ANS: Deliver High Quality Services, Provide world-class customer experience, ensure safe workplace and an engaged workforce

• What agency has been consistently been rated as the #1 agency Americans trust to

protect their privacy

ANS: The Postal Service

• What are the issues related to security and sanctity of the mail

ANS: Theft, Destruction or damage of mail, delay of mail, opening

• US Postal Inspection Service

ANS: Protects mail system- investigates postal offens- es and postal related civil matters

• Who empowered the US Postal Inspection Service?

ANS: Congress

• Who is the primary law enforcement arm of the Postal Service

ANS: USPIS- US Postal Inspection Service

• Office of Inspector General

ANS: Money-theft from employees- maintains the in- tegrity and accountability of America's

• / 2