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USPS EXAM 421 WINDOW CLERK ACTUAL EXAM AND
STUDY GUIDE ALL 400 QUESTIONS AND CORRECT
DETAILED ANSWERS ALREADY GRADED A+
USPS EXAM 421 WINDOW CLERK
USPS Marketing Mail is used to send? - ANSWER-Printed matter, flyers, advertisements, newsletters, catalogs, and small packages
which service requires Mailers to have at least 200 pieces or 50lbs per mailing, pay an annual pre-sort fee and have the mail accepted at a business mail entry unit? - ANSWER-USPS Marketing Mail
Every Door Direct Mail- Retail is limited to ______ or fewer flat sized mail pieces within an area serviced by a single post office - ANSWER-5,000
these items limited to books, sound recordings, academic theses, and certain other items must be sent to, from or between educational organizations, museums, or other qualified organizations to use what service? - ANSWER-Library Mail
which type of mail is limited to books, sound recordings, recorded videotapes, printed music, CDs, and DVDs and cannot contain advertising? - ANSWER-Media Mail
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2 this is used to calculate priority mail express, priority mail, and USPS retail ground prices - ANSWER-Zone chart
how many times should the recipients address be on a package and where? - ANSWER-once, on the side bearing postage
when should cord, string, twine, masking, or cellophane tape be used in preparation and sealing of USPS packages? - ANSWER-Never
What are our Premier products and services? - ANSWER-Priority Mail Express, Priority Mail, Insured Mail, Post Office Boxes
Which Extra services offer proof of mailing? - ANSWER-Certificate of Mailing and Certified Mail
Which extra services offer protection in transit? - ANSWER-Insured mail and registered mail
Which extra services offer confirmation of delivery? - ANSWER-Collect on Deliver (COD), USPS Tracking, Signature confirmation, Restricted delivery, Return Receipt, Return Receipt for merchandise
Which extra services offer service after mailing? - ANSWER-Merchandise return service 2 / 4
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What does USPS tracking provide our customers? - ANSWER-Provides the date, zip code, and the time the article was delivered
What does restricted delivery service ensure? - ANSWER-insures that mail is delivered only to a specific addressee or the addressees authorized agent
Insured mail service provides insurance up to how much? - ANSWER-$5,000
Can precanceled stamps be used to pay for insured mail service fees? - ANSWER-No
Insurance over what amount requires the recipients signature? - ANSWER-$500
if an insured mail item is unclaimed, it is returned after how many days following the first delivery attempt? - ANSWER-15 days
what mail services provide customers with proof of mailing, signature upon delivery date and time the item was delivered, or delivery was attempted? - ANSWER-Certified Mail
What other extra services can be added to Certified Mail? - ANSWER-Restricted delivery and Return receipt 3 / 4
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The most secure service the Postal Service offers is - ANSWER-Registered Mail
How is the movement of registered mail monitored? - ANSWER-through a system of receipts from the point of acceptance to the point of delivery
Who must securely seal Registered articles? - ANSWER-Customers
What is the maximum insured value for a registered mail article? - ANSWER-$50,000
The value of a registered mail article cannot exceed ? - ANSWER-$15,000,000
What do we charge the customer if their article is valued between $50,000 and $15,000,000? - ANSWER-customer is charged a handling fee for every $1000 or fraction there of over $50,000
what is done with registered mail after the SSA accepts it? - ANSWER-SSA must properly secure it in a locked, designated area until the article is ready to be dispatched
what is collected at the time of delivery from the recipient by the USPS the time of delivery with COD service? - ANSWER-The price of the merchandise and the cost of postage and handling
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