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USPS EXAM 421 WINDOW CLERK TEST
QUESTIONS AND VERIFIED ANSWERS/ A+ GRADE
- End to end process to ensure mail is collected, distributed and delivered the
type of clock the usps runs on
ANS: 24 hour clock
- Items sent within the US APO, FPO, UN, and its territories and possessions.-
ANS: Domestic mail
- sets forth the policies, regulations and procedures governing domestic mail
ANS: DMM- Domestic Mail Manual
- sets forth policies, regulations, and procedures governing international mail
ANS: IMM- International Mail Manual
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- contains policies and procedures for administrative ad support functions within
the postal service
ANS: ASM-Administrative and Support Manual
- all manuals are found on line via?
ANS: Policy Net
- Guarantees overnight or next day delivery $100 insurance and free tracking-
ANS: Express Mail
- Premier Shipping service of the USPS
ANS: Express Mail
- Fast and affordable max 70lbs $50 insurance another premier shipping service
of the USPS 2-3 DAYS delivery
ANS: Priority Mail
- Bulk mail usually handled at distribution centers
ANS: Parcel Select
- Merchant pays postal fee returning merchandise bulk parcel return prod- uct
ANS: Parcel Return Services
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