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WALMART HIRING ASSES SMENT TEST
| QUESTIONS WITH 100% CORRECT
ANSWERS | VERIFIED | UPDATED
Question : You are working to finish an assigned task in order
to meet your shift goal when a coworker urgently asks you for help with something you know a lot about. What would you be most and least likely to do?
Correct answer: Most - Stop working on your task and help
your coworker.Least - Explain to your coworker that you can help because you have to finish what've working on to meet your shift goal.
Question : A customer member tries to use a coupon that is
only good for full-priced items to purchase an item that is on sale. She becomes confused when you explain that she can use the coupon. What would you be most and least likely to do?
Correct answer: Most - Apologize for the confusion and
explain that the coupon only applies to full-priced items.Least - Find your supervisor and ask if he can approve the discount.
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Question : Your shift´s productivity is slow because one
person is not putting his share. The rest of the team is getting upset. What would you be most and least likely to do?
Correct answer: Most - Ask your struggling coworker if there
is anything you can help with because he seems slower today.Least - Tell the struggling team member to work faster because he is holding the team back.
Question : A customer/member is looking for a particular
brand of cold medicine and can find it in the health and wellness area. He approaches you for help. What would you be most and least likely to do?
Correct answer: Most - Explain where he can find the
medicine. Offer to walk him there if he would like some help finding him.Least - Show him to the aisle with the medicine and let him know he can save some money by purchasing a brand thatś on sale.
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Question : Your newest coworker is not as productive as other
members of your team. You and your coworkers have to work harder to make up for this. What would you be most and least likely to do?
Correct answer: Most - Give her advice and tips for how to
get things done correctly and efficently.Least - Talk to your supervisor about the situation. Suggest that this might not be the best role for your coworker.
Question : During a busy time at the bakery counter, a loyal
customer/member stops you to chat. As heś talking, you notice a customer/member that needs help. What would you be most and least likely to do?
Correct answer: Most - Apologize and tell him you see
another customer/member that needs your help.Least - In order to keep him happy, allow him to continue his story until he is finished.
Question : A coworker did not clean his work area before
going home. This could cause an accident, so you quickly
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clean up. The next day you see the coworker. What would you be most and least likely to do?
Correct answer: Most - Tell him he should be more careful
because his work area could have resulted in an accident.Least - Let him know you cleaned up his work area and that he owes you a favor.
Question : A customer/member asks you about a new mobile
phone that is out of stock. You expect to have the phone back in a few days, but the customer/member wants it sooner. What would you be most and least likely to do?
Correct answer: Most - Offer to call another store nearby to
see if they have the phone in stock.Least - Take the customer/memberś contact info and promise to have someone call her as soon as the phone come in
Question : You are working on task with a new team. This
task is very challenging, and you and your team are starting to become overwhelmed and stressed. What would you be most and least likely to do?