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WGU C202 Chapters 1 - 14 Test Questions and Answers
- The HR department is a support function that gives managers the tools they
need to execute the firm's , and helps them develop skills in using these tools. ANS HRM strategy
- Claudette is an HR manager for XYZ Software Company. What can she do
to best support organizational strategy? ANS Acquire, develop, and retain the best employees.
- Linda likes to think of herself as very fashionable and is very concerned
with what others think of her. She walks into her department and fires anyone who is not dressed in the latest fashions. What has Linda done? 1 / 3
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ANS not broken the law as the fired employees are not in a protected group
- Mark thinks his employer may not be paying him correctly for overtime he
has worked. Which law governs this issue? ANS Fair Labor Standards Act of 1938
- Jim feels like his boss Tina is making unwelcome sexual advances. She
recently offered to give him a promotion if he will go on a date with her. What type of harassment is Jim experiencing? ANS quid pro quo harassment
- Oscar wants to avoid discriminating against any of his employees in hiring
for a team leader position in his department. He is requiring the exact same qualifications for all employees who apply. Andrea thinks the qualifications discourage women from applying for the promotion. What type of discrimina- tion is Andrea claiming here? ANS adverse impact
- Which term best describes training that can help learners identify the most
effective ways of working with people from a particular culture or country?ANS - culture-specific cross-cultural training 2 / 3
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- Kim believes all Asians are hard workers. This statement is an example of
what? ANS a stereotype
- Nick is a supervisor who has a vacant position on his team. He has been
asked to identify and describe the important aspects of the position and the worker characteristics required to succeed at it. What is this called?ANS job analysis
- Susan is new to the company, so Travis is filling her in on how things really
work. He tells her about who is really in charge, whom she needs to go to with questions, and how to go about getting things done without stepping on anyone's toes. What is Travis explaining? ANS the company's organizational structure
- Eric is the Director of Human Resources. If he wants to help increase
the organizational performance of the company he works for, what should he do? ANS improve the company's ability to cope with growth and change
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