WGU C202 MANAGING HUMAN CAPITAL 2023-
2024 FINAL OA EXAM 200 QUESTIONS AND
CORRECT ANSWERS CORRECT VERIFIED
ANSWERS|AGRADE
Which factor in successful organizational change can be provided through effective human resource management? - ANSWER- Trust
What is the organization's formal system of task, power, and reporting relationships called? - ANSWER- An organizational structure
Which decision can human resource management assist with during the combination stage of mergers and acquisitions? - ANSWER- When to declare the combination a success
Which aspect of an organization is increased when policies of inclusion are adopted? - ANSWER- Its talent pool
Which request might be asked during a case interview? - ANSWER- Explain how you would react if you were asked by a coworker to take shortcuts to meet job expectations.
Which step in an effective training program involves determining the best setting, methods, and materials to be used? - ANSWER- Designing training systems
Which type of training includes both role-playing and action learning? - ANSWER- Experiential training
How can goal setting boost employee performance? - ANSWER- By focusing attention on specific objectives
What is an example of opportunity bias? - ANSWER- A manager gives an employee low performance ratings as a result of a failed project, even though the failure was a result of outside factors. 1 / 3
What determines whether stress is functional or dysfunctional? - ANSWER- How manageable it is and the emotions it causes
Which tactic can employers use to improve employee engagement and motivation towards safety? - ANSWER- Incentives
How does a safe workplace positively relate to employee motivation and engagement? - ANSWER- It encourages an environment for high employee production performance.
Which act was intended to curb common work stoppages, strikes, and general labor conflict? - ANSWER- Wagner Act
Which type of compensation can developmental opportunities be considered? - ANSWER- Nonfinancial compensation
Which type of a benefit are domestic partner benefits? - ANSWER- Optional
What is the goal of an organization that offers an on-site day care for children and elderly people? - ANSWER- To decrease employee stress
Which action enhances employee engagement? - ANSWER- Allowing employees to use their talents
What is affective commitment? - ANSWER- Having a positive emotional attachment to the organization and strong identification with its values and goals
What are two retention strategies for reducing voluntary turnover? - ANSWER- Quality leadership & Flexible work
What are two uses of a job analysis? - ANSWER- Developing a recruiting plan and designing a compensation plan for a particular job
How does sourcing affect recruiting? - ANSWER- Effective sourcing improves the compatibility of talent pools to open positions.
Which source of performance information is most knowledgeable about an employee's day-to-day performance in self-managed teams? - ANSWER- Co- worker 2 / 3
What is a disadvantage of a pay-for-performance plan? - ANSWER- It could promote unintended consequences.
Which factor may increase a company's voluntary turnover? - ANSWER- Good economic environment
A human resource manual specifies that employees cannot be terminated or punished for refusing to follow an illegal request made by a supervisor. Which standard is being applied to resolve this ethical dilemma? - ANSWER- Rights standard
Which characteristic of an employee should human resource management focus on to enhance organizational culture? - ANSWER- Fit within an organization
How does human resource management support organizational leadership? - ANSWER- By acquiring, hiring, developing, and retaining the right talent
How can human resource managers serve as internal consultants? - ANSWER- By helping managers avoid common training pitfalls
Why might an organization want to increase its efforts at inclusion and diversity? - ANSWER- To reduce negative public relations
Why might human resource managers place limited importance on distributive fairness in the hiring process? - ANSWER- Only those hired tend to appreciate the outcomes of the process.What does Policies do? - ANSWER- They are "what we do"
What are mandatory benefits? - ANSWER- By law they are offered from the employer.ex. Worker's Compensation, COBRA, Social Security
Vietnam Era Veterans Readjustment Assistance Act of 1978 - ANSWER- Prohibits discrimination against veterans that are returning back from deployment, including Vietnam era, disabled, and active duty.
What are Procedures? - ANSWER- They are "how we do it"
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