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WGU C202 MANAGING HUMAN CAPITAL EXAM
ACTUAL EXAM AND STUDY GUIDE 600 QUESTIONS
AND VERIFIED SOLUTIONS LATEST UPDATE THIS
YEAR
QUESTION: Oscar wants to avoid discriminating against any of his employees in hiring for a team leader position in his department. He is requiring the exact same qualifications for all employees who apply. Andrea thinks the qualifications discourage women from applying for the promotion. What type of discrimination is Andrea claiming here?
- Adverse impact
- Disparate treatment
- Diverse impact
- Adverse effect - ANSWER-A. Adverse impact
QUESTION: Which term best describes training that can help learners identify the most effective ways of working with people from a particular culture or country?
- Culture-specific cross-cultural training
- Global awareness training
- General cross-cultural training 1 / 4
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- Diversity-centered training - ANSWER-A. Culture-specific cross-cultural training
QUESTION: Kim believes all Asians are hard workers. This statement is an example of what?
- A perception of loss
- A stereotype
- Prejudice
- Ignorance - ANSWER-B. A stereotype
QUESTION: Nick is a supervisor who has a vacant position on his team. He has been asked to identify and describe the important aspects of the position and the worker characteristics required to succeed at it. What is this called?
- Job analysis
- Job enrichment
- Job enlargement
- Job rotation - ANSWER-A. Job analysis
QUESTION: Susan is new to the company, so Travis is filling her in on how things really work. He tells her about who is really in charge, whom she needs to go to with questions, and how to go about getting things done without stepping on anyone's toes. What is Travis explaining? 2 / 4
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- The company's organizational commitment
- The company's organizational chart
- The company's organizational design
- The company's organizational structure - ANSWER-D. The company's organizational structure
QUESTION: Eric is the Director of Human Resources. If he wants to help increase the organizational performance of the company he works for, what should he do?
- Advise the Finance Director to make smarter financial decisions
- Research the market's need for new or improved products and services
- Improve the company's ability to cope with growth and change
- Revise the ultimate long-range goals of the company - ANSWER-C. Improve the company's
ability to cope with growth and change
QUESTION: Kendra is hiring in her department and is concerned with enhancing organizational culture. Which characteristic should she focus on when evaluating applicants?
- Skills relevant to the position
- Years of work experience 3 / 4
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- Fit within the organization
- Relationships with current employees - ANSWER-C. Fit within the organization
QUESTION: Bob is working on his performance goals for this year. He should ensure his goals are ________.
- Easy and specific
- Easy and broad
- Challenging and specific
- Challenging and broad - ANSWER-C. Challenging and specific
QUESTION: Sally is Jane's direct supervisor and she has a good knowledge of what Jane's job requires. This is called ________.
- Task assessment
- Task acquaintance
- Task evaluation
- Task acknowledgement - ANSWER-B. Task acquaintance
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