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1 WGU C202 MANAGING HUMAN CAPITAL EXAM A, B &C
LATEST ACTUAL EXAMS 2024-2025 QUESTIONS AND
CORRECT ANSWERS ALREADY GRADED A
WGU C202 Managing Human Capital Exam Study Guide What are ethics? - ANSWER-Standards of behavior that tells us how human beings should act in a variety of situations in which they find themselves.(aka moral values, community standards, standards set by profession)
Give an example of Utilitarian Ethical Standard. - ANSWER-Airline company cuts all employees pay without laying off."Which approach will produce most good and do the least harm?"
What do you ask of Fairness Ethical Standard? - ANSWER-"Which options treat people equally or proportionately?"
Give an example of Common Good Ethical Standard. - ANSWER-No illegal activity involved, make sure that rules are followed and people are respected. Everyone has compassion for one another."Which serves the community as a whole and not just the members of the organization?"
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2 Give an example of Virtue Ethical Standard. - ANSWER-Values honesty, courage, compassion, and fairness."What kind of person will I become if I do this?"Is my action consistent with me acting my best?"
Give an example of Rights Standard Ethics. - ANSWER-Choices about how to lead your own life and how to be treated."Which option best respects the rights of all the stakeholders?"
What are the 5 types of Ethical Standards? - ANSWER-1. Utilitarian Standard - increase good done to reduce harm done
- Common Goods - respect, no illegal actions, ethical reasoning
- Virtue Standard - values honesty and taking the right action
- Rights Standard - protects/respects moral rights
- Fairness Standard - concerned with actions and moral standards
What is an ethical delimma? - ANSWER-They are situations that involve a choice between 2 options, neither of which would resolve the situation.(aka moral delimma)
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3 Provide 2 ways in which HRM can support corporate ethics? - ANSWER-1. Hire employees that will act ethical.
- Create a reward program that reinforces ethical behavior.
Disparate Treatment is defined as... - ANSWER-a way to prove illegal employment discrimination was done on INTENTION.
Disparate/Adverse Impact is defined as... - ANSWER-UNINTENTIONAL discrimination against a group (happens by accident).
Genetic Information Non-Discrimination Act - ANSWER-Prohibits employers from discriminating against individuals based on genetic testers during the hiring, firing, and promotion process.
Uniformed Services Employment and Re-Deployment Rights Act (USERRA) - ANSWER-Ensures that soldiers returning from deployment still have a civilian job at the same company they were at prior to deployment.
Family Medical Leave Act (FMLA) - ANSWER-Requires leave and job return for personal and family medical reasons.Ex. newborns, cancer, and surgery
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4 Rehabilitation Act - ANSWER-Prohibits discrimination of qualified individuals with a disability.
Worker Adjustment and Retraining Notification Act (WARN) - ANSWER-Employers with 100+ employees MUST give a 60 days notice when closing down a plant or laying off 50+ employees.
Immigration Reform and Control Act - ANSWER-Employer must verify employment eligibility when 4 employees are working for the company.
Consolidated Omnibus Budget Reconciliation Act (COBRA) - ANSWER-Employers with 20+ employees in the prior year must offer continued health coverage after termination for limited time.
What is organizational culture? - ANSWER-The norms, values, and assumptions of organizational members, which governs how people behave in organizations. These shared values have a strong influence on the people in the organization and dictate how they dress, act, and perform their jobs.
What does HPWS stand for? - ANSWER-High Performance Work Systems.Means that a majority of the employees are self-controlled and self-managed.
What are 4 broad types of organizational culture? - ANSWER-1. Entrepreneurial - creativity, innovation, and risk taking.
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