Page 1 of 59
WGU C202 MANAGING HUMAN CAPITAL EXAM ACTUAL
EXAM 300 QUESTIONS AND VERIFIED SOLUTIONS
LATEST UPDATE THIS YEAR
QUESTION: Staffing is the process of planning, acquiring, deploying, and retaining employees that enables the organization to meet its talent needs and execute its _______. - ANSWER- business strategy
QUESTION: Separations due to poor performance, layoffs, or restructuring are part of which HRM function? - ANSWER-staffing
QUESTION: ________ planning can help to ensure that an organization has people ready to assume leadership positions as soon as those positions become available. - ANSWER-Succession
QUESTION: What type of management involves aligning individual employees' goals and behaviors with organizational goals and strategies? - ANSWER-performance management
QUESTION: By providing the raw talent that the system will manage, staffing influences the effectiveness of which system? - ANSWER-performance management
- / 4
Page 2 of 59
QUESTION: To promote and maintain ethical behavior, managers need to provide ______ feedback. - ANSWER-Performance
QUESTION: Compensation received in the form of salary, wages, commissions, stock options, or bonuses is called _______. - ANSWER-direct financial compensation
QUESTION: Compensation including free meals, vacation time, and health insurance is called _____. - ANSWER-indirect financial compensation
How can HRM create value within an organization? - ANSWER-by making the company better at executing its strategy
QUESTION: The purpose of the organizational function of HRM is to ______. - ANSWER-attract, hire, develop, reward, and retain talent
QUESTION: Taking workplace health and safety seriously helps reduce ________ risk. - ANSWER-Compliance
QUESTION: When an organization adopts a new manufacturing process, which HRM function is responsible for improving employee's skills to meet its talent needs? - ANSWER-Training
- / 4
Page 3 of 59
QUESTION: Rewards and incentives given to employees that are not financial in nature, including intrinsic rewards received from the job itself or from the work environment, are called ________. - ANSWER-nonfinancial compensation
QUESTION: When a company creates new HRM initiatives to strengthen employees' ethical awareness and company culture to enhance its competitive advantage, it is managing ________. - ANSWER-strategic risk
QUESTION: HRM affects the speed and effectiveness of talent acquisition as well as the development of employees' skills and the identification and retention of top performers. These and other HRM activities that can directly influence the organization's success or failure are examples of ________. - ANSWER-operational risk
QUESTION: When new HRM processes reduce the cost of hiring employees, they have reduced its ________. - ANSWER-financial risk
QUESTION: Thinking through the ramifications of an employment-related decision in terms of legal risk, particularly in the areas of diversity, health and safety, union relations, whistleblowers, and harassment, is an example of managing ________. - ANSWER-compliance risk
QUESTION: To expand internationally, ________ have been common organizational strategies. - ANSWER-mergers and acquisitions 3 / 4
Page 4 of 59
QUESTION: Mergers and acquisitions often fail because of ________. - ANSWER-culture issues
QUESTION: ________ between HR and employees is extremely important. - ANSWER-
Communication
QUESTION: What are the four broad types of organizational culture? - ANSWER-
entrepreneurial, bureaucratic, consensual, competitive
QUESTION: Sports teams like the New York Yankees and Pittsburgh Steelers consistently excel because of their strong ________ culture. - ANSWER-Performance
QUESTION: Restaurants that schedule their highest performing servers during the busiest shifts are focused on ________ culture. - ANSWER-Performance
QUESTION: Starbucks is a good example of a(n) ________ culture. - ANSWER-people-oriented
QUESTION: A(n) ________ culture that stifles innovation and risk taking is thought to have contributed to Nokia's declining market share. - ANSWER-Bureaucratic
- / 4