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WGU C202 MANAGING HUMAN CAPITAL EXAM ALL
2024-2025 QUESTIONS AND CORRECT ANSWERS 3
VERSIONS (A, B & C) JUST RELASED
WGU C202 MANAGING HUMAN CAPITAL EXAM A
What is a function related to the primary goal of the Occupational Safety and Health Administration (OSHA)? - ANSWER-To correct hazards How do employee wellness programs benefit employers? - ANSWER-By reducing workers' compensation and disability-related costs What determines whether stress is functional or dysfunctional? - ANSWER-How manageable it is and the emotions it causes What is an example of bullying in the workplace? - ANSWER-Intimidating a coworker What is an example of holding the target of bullying to a different performance standard? - ANSWER-Assigning the target unrealistic goals and deadlines Which organization advocates that a well-written and implemented workplace violence prevention program can reduce the incidence of workplace violence in all workplaces? - ANSWER-Occupational Safety and Health Administration (OSHA) Which tactic can employers use to improve employee engagement and motivation towards safety? - ANSWER-Incentives What is the influence tactic that enhances one's formal authority to make a request by referring to precedents, rules, contracts, or other official documents? - ANSWER-Legitimating 1 / 4
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2 Which type of strike is used in response to an employer violating employment laws? - ANSWER- Unfair labor practice strike Which labor relations strategy was made illegal due to the Taft-Hartley Act? - ANSWER- Secondary boycotts Which act was intended to curb common work stoppages, strikes, and general labor conflict? - ANSWER-Wagner Act What is a psychological contract in the workplace? - ANSWER-The hidden expectations and promises between an employer and an employee How can goal setting boost employee performance? - ANSWER-By focusing attention on specific objectives How does providing regular feedback to employees relate to their goals? - ANSWER-It helps direct progress toward goals.A supervisor has already discussed poor performance with a subordinate, but the employee is not improving.
Which corrective discipline step should occur next with a stronger statement of the consequences for failing to improve? - ANSWER-Written warning Place the steps of progressive discipline in order from first (1) to last (4).
Select your answer from the pull-down list. - ANSWER-1. Counseling
- Written warning
- Suspension without pay 2 / 4
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- Termination
What is an example of opportunity bias? - ANSWER-A manager gives an employee low performance ratings as a result of a failed project, even though the failure was a result of outside factors.Which step in an effective training program involves determining the best setting, methods, and materials to be used? - ANSWER-Designing training systems Which type of training includes both role-playing and action learning? - ANSWER-Experiential training What does a person's learning style determine? - ANSWER-The instructional methods that are the most effective for training During which level of Kirkpatrick's training evaluation might participants take a test on the training materials? - ANSWER-Learning Which situation is an example of poor person-organizational fit? - ANSWER-An employee has the necessary training and skills for a position, but has a different set of values than the employer.How does sourcing affect recruiting? - ANSWER-Effective sourcing improves the compatibility of talent pools to open positions.What is a benefit of external recruiting? - ANSWER-External hires can bring in new ideas and insights.Which request might be asked during a case interview? - ANSWER-Show which skills you have that will best benefit this company's goals and mission Why might human resource managers place limited importance on distributive fairness in the hiring process? - ANSWER-Only those hired tend to appreciate the outcomes of the process. 3 / 4
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4 What is the result of people being committed to, involved with, enthusiastic, and passionate about their work? - ANSWER-Employee engagement Which action enhances employee engagement? - ANSWER-Allowing employees to use their talents What is affective commitment? - ANSWER-Having a positive emotional attachment to the organization and strong identification with its values and goals What is an example of voluntary turnover? - ANSWER-An employee leaves for a higher paying job.What are two potential costs of voluntary turnover?
Choose 2 answers - ANSWER-It leads to having to train a replacement worker.
It disrupts teamwork.What are two retention strategies for reducing voluntary turnover?
Choose 2 answers - ANSWER-Quality leadership
Flexible work What is the goal of affirmative action? - ANSWER-To seek to remedy past practices that innately caused an adverse effect on applicants
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