1 / 13
WGU C202 Managing Human Capital Questions and Answers
2022/2023
1.HRM supports the organization by creating a system that: 1.
acquires, motivated, manages, develops, & retains talent.
2.Improve efficiency and contribute to revenue growth.
3.Complies with legal requirements and limits risk.
2. What are 4 organizational risk?: 1. Strategic
2.Operational 3.Financial 4.Compliance
- HRM's 6 Primary Functions that is used to support organizational
leaders.-
: 1. Staffing
2.Performance Management 3.Training & Development 4.Health & Safety 5.Employment-Relations Management 6.Rewards & Benefits They also provide professional development opportunities to employees to develop tomorrow leaders.
4.HRM (Change in organization): HRM communicates, builds trust, 1 / 3
2 / 13
reduces uncertainty, and reinforces culture.
5.Biggest Organizational change includes: Mergers & Acquisitons
6.HRM (Culture): "The way we do things around here" The norms,
values, and as- sumptions within the organization that guide employees' attitudes and behaviors.
7.Standards to resolve ethical dilemma: Common good, fairness, rights,
utili- tarian, & virtues.
8.Common Good standard: Ask yourself: is this going to benefit all companies all over.
Example: child labor, over-time.
9.Fairness Standard: "Equality": Should everyone be treated equal?
10.Rights Standard: Should I refuse to do it b/c it violates the law or
company policy?
Example: a Walmart manager asking you to give his family member
an employee discount. 2 / 3
3 / 13
11.Utilitarian Standard: "Scale": How can I balance doing more good than harm?
Example: a company needing to cut back on expenses and is
contemplating whether to let 5 pt-timers go or reduce other staff's hours.
12.Diversity (hiring all kinds of people): Enables managers to hire,
retain, and motivate the best talent, which helps maximizing organization's performance.
13.Inclusion (giving all a seat at the table and including in them sharing
ideas, promotions, ...): They feel they are included, their voices are
being heard.
14.Affirmative Action: Proactive efforts to eliminate discriminations and
its past effects.
15.Executive Order 11246 in 1965 (EO 11246 '65) by President Johnson:
Re- quires federal contractors to have affirmative action plan that set goals for hiring women and minorities.
16.Federal Contractors: Employers are considered Federal Contractors.
17.Protected Class: Groups underrepresented in employment
18.Title VII- Civil Rights Act- race, religion, sex, national origin, color.:
Portion of the Civil Rights Act of 1964 that prohibits employment discrimination.
19.Protected class includes: Blacks, native Americans, Asian
Americans, His- panic Americans, women, handicapped persons,
- / 3