WGU C208 OA Questions and Answers 100% Pass
Which three individuals within an organization could play the role of change agent?
Choose 3 answers ✔✔Consultant CEO Employee
Which of the eight steps described by Kotter is the first step a change leader takes when implementing change? ✔✔Establishing a sense of urgency
Place the stages of Everett Roger's Diffusion of Innovation model in order from 1 (earliest stage) to 5 (latest stage).
Select your answers from the pull-down list. ✔✔1. Knowledge
- Persuasion
- Decision
- Implementation 1 / 2
- Confirmation
The head of human resources of a large company is considering changes to the employee benefits program but is unsure how the employees will respond to these changes.
Which type of change model should this person employ? ✔✔Descriptive
Which two statements characterize low end disruption?
Choose 2 answers ✔✔It evolves over time into a product with more features.It is an innovation that is good enough.
Which approaches would be appropriate for communicating change initiatives?
Choose 2 answers ✔✔Explaining why the change is needed Addressing concerns raised by the prospect of change
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