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WGU C215 OA FINAL / WGU C215 OPERATION
MANAGEMENT OA FINAL EXAM 2025 ACTUAL
EXAM COMPLETE 250 QUESTIONS AND
CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS) |ALREADY GRADED A+
- What are the seven components of the Total Quality
Management (TQM) Philosophy?
- THE CORRECT ANSWER is: 1. customer focus, 2.
continuous improvement, 3. employee empowerment, 4. use of quality tools, 5. product design, 6. process management, 7.managing supplier quality
- What is the basic function of the Process Capability Index
(Cpk)?
- THE CORRECT ANSWER is: Basic function of Six Sigma.
Measures the process potential and performance of processes.The higher the range of Cpk, the improved is the ability of the process to complete its necessities. Uses both the process variability and the process specifications to determine whether the process is "capable."
- What is Six Sigma?
- THE CORRECT ANSWER is: A disciplined, data-driven
approach and methodology for eliminating defects (driving
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toward six standard deviations between the mean and the nearest specification limit) in any process - from manufacturing to transactional and from product to service.
- What is Design Capacity?
- THE CORRECT ANSWER is: The theoretical maximum
output of a system in a given period under ideal conditions.
- What is Effective Capacity?
- THE CORRECT ANSWER is: The capacity a firm expects
to achieve given its current operating constraints.
- What does Location Analysis involve?
- THE CORRECT ANSWER is: proximity to customers,
transportation, source of labor, community attitude, proximity to suppliers, and many other factors.
- What are Line Processes?
- THE CORRECT ANSWER is: A type of process used to
produce a large volume of a standardized product.
- What are Batch Processes?
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- THE CORRECT ANSWER is: A type of process used to
produce a small quantity of products in groups or batches based on customer orders or specifications.
- What are Project Processes?
- THE CORRECT ANSWER is: A type of process used to
make a one-at-a-time product exactly to customer specifications.
- What are Continuous Processes?
- THE CORRECT ANSWER is: A type of process that
operates continually to produce a high volume of a fully standardized product.
- What is a Bottleneck?
- THE CORRECT ANSWER is: Longest task in the process.
- What is a Flexible Manufacturing System (FMS)?
- THE CORRECT ANSWER is: A type of automated system
that combines the flexibility of intermittent operations with the efficiency of continuous operations.
- What is Output/Input Control?
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- THE CORRECT ANSWER is: A technique for monitoring
the flow of jobs between work centers.
- What is Value-Added?
- THE CORRECT ANSWER is: The net increase created
during the transformation of inputs into final outputs.
- What are Hybrid Layouts?
- THE CORRECT ANSWER is: Layouts that combine
characteristics of process and product layouts.
- What is a Relationship Chart (REL)?
- THE CORRECT ANSWER is: Table that reflects opinions
of managers with regard to the importance of having any two departments close together.
- What is Rectilinear Distance?
- THE CORRECT ANSWER is: The shortest distance
between two locations using north-south and east-west movements.
- What is a From-To Matrix?