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WGU C215 OPERATION MANAGEMENT LATEST
OA EXAM 2025 /WGU C215 OBJECTIVE
ASSESSMENT REAL EXAM 250+ QUESTIONS AND
DETAILED ANSWERS|ALREADY GRADED A+
Why is it beneficial for an organization to designate employees to communicate alternative ways to complete a job in a methods analysis? - ANSWER- They may have suggestions for improving the operation
Which design work system minimizes repetitiveness in tasks by assigning employees the role of planning and scheduling? - ANSWER- job enrichment Which work system acknowledges the benefits of employee proficiency? - ANSWER- labor specialization Which term means to schedule a job that starts immediately, regardless of the due date? - ANSWER- forward scheduling forward scheduling - ANSWER- schedule that determines the earliest possible completion date for a job 1 / 4
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backward scheduling - ANSWER- -starts with the due date for an order and works backward to determine the start date for each activity.-scheduling method that determines when the job must be started to be done on the due date
finite loading - ANSWER- scheduling that loads work centers up to a predetermined amount of capacity infinite loading - ANSWER- scheduling that calculates the capacity needed at work centers in the time period needed without regard to the capacity available to do the work
What are the 3 basic elements of a JIT system? - ANSWER- 1.
TQM
- JIT Manufacturing
- Respect for People
What is the third basic element in the just-in-time (JIT) system if the first element is total quality management (TQM) and the second is JIT manufacturing? - ANSWER- Respect for People How do just-in-time (JIT) and lean systems add value? - ANSWER- By reducing waste
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Which concept takes a total system approach to creating an efficient operation and combines concepts such as just-in-time (JIT), total quality management (TQM), and continuous improvement? - ANSWER- Lean systems
CRM (Customer Relationship Management) - ANSWER- software solutions that enable the firm to collect customer- specific data Lean systems - ANSWER- a concept that takes a total system approach to creating efficient operations Enterprise Resource Planning (ERP) - ANSWER- large, sophisticated software systems used for identifying and planning the enterprise-wide resources needed to coordinate all activities involved in producing and delivering products
Why is kanban significant to the "pull" system? - ANSWER- It specifies the exact quantity of a product that needs to be produced kanban card - ANSWER- A card that specifies the exact quantity of product that needs to be produced.What are two product system differences between the push and pull processes? - ANSWER- 1. push moves the product forward in anticipation for demand
- pull eliminates excessive inventory 3 / 4
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Push system - ANSWER- Products are pushed through and stored in anticipation of demand.
Pull system - ANSWER- Products are produced upon requests based on actual demand.Which function does marketing play in a just-in-time (JIT) organization? - ANSWER- JIT marketing focuses on customer driven quality
How does a just in time (JIT) system influence all functional areas within a company? - ANSWER- 1. companies are able to reduce waste
- companies enhance workers ability to perform
What are two ways management can assist employees' focus in a just-in-time (JIT) processing environment? - ANSWER- 1.ensure that workers receive multifunctional training
- develop an incentive system to reward workers for their
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efforts tier one supplier - ANSWER- supplies materials or services directly to the processing facility