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WGU C232 Introduction to Human Resources Exam Study Guide Questions and Answers (Verified Answers) 1.What role does the planning function of human resource management play within organizations ANS
: Strategic and short & medium range planning Align human resources
with strategic mission of organization 2.What role does the staffing function of human resource management play within organizations ANS
: Recruiting and selection of people with the needed skills of jobs within
the organization 3.What are the types of employee compensation ANS
: Direct and indirect
4.What is the role of performance appraisals ANS
: Measure and monitor employee performance 1 / 3
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5.How does HRM enhance human potential ANS
: Through training and development
6.HRM's work on improving the workplace environment focuses what two environments ANS
: Physical and psychological
7.What must management be aware of in order to maintain effective work relationships ANS
: Employee rights
8.What impact has globalization had on HR practices ANS
: HR policies need inter- national applicability and be cognizant (and
inclusive) of other cultures 9.What are the four implicit HR objectives ANS
: Improve productivity Improve quality of work life Ensure legal
compliance Foster ethical behavior 10.How can HR managers make a significant contribution toward 2 / 3
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productivi- ty improvements ANS
: Work organization-processes/distribution organization of work design
Work design-contents, methods, and relationships among jobs 11.How do organizations improve the quality of work life? How have em- ployees' attitudes regarding involvement with their work shifted ANS
: Greater involvement in work-enjoy more autonomy and chance to
have input 12.Why is it important that HR mangers and personnel be familiar with the laws and regulations ANS
: Protect employees, protect organizaiton, and avoid liability
13.Define the term "moral philosophy."
: Principles, rules, and values people use when deciding what is right or
wrong 14.How can HR professionals create a culture where ethical behavior is encouraged ANS
: Create a positive work environment Hiring ethical individuals Provide
ethical training Labeling and modeling ethical behavior Creating a well-
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