WGU C234 Exam Questions and Answers

WGU C234 Exam Questions and Answers (Verified Answers) 1.What is the HR function that links workforce strategies with the strategic goals and objectives of the organization and is about forecasting staffing needs, helping to ensure that the organization has the right number of em- ployees, with the right skills, at the right time?ANS Workplace Planning 2.What is the strategic alignment of an organization's human capital with its business direction?ANS Workforce Planning 3.What is a business planning strategy that identifies what an organization is about, what it expects to do, and why it exists.ANS Long-range Business Strategy 4.What is a business planning strategy that formulates the specific organiza- tional goals and objectives that the organization expects to achieve within the next two to five years?ANS Middle-range Business Planning 5.What is a business planning strategy involves developing short-term 1 / 3

per- formance goals or annual operating plans?ANS Short-range Business Planning 6.What is the purpose of workforce planning?ANS To identify future needs of the organization 7.What is the first stage of workforce planning?ANS Supply Analysis 8.What is second stage of workforce planning?ANS Demand Analysis 9.What is the third stage of workforce planning ANS Gap Analysis 10.What is the four stage of workforce planning?ANS Solution Techniques 11.What describes the skills and knowledge of employees and is mainly used for making placement and promotion decisions?ANS Skill Inventory 12.What is a planning system that requires an inventory of the people working for the organization?ANS Human Resource Information System (HRIS) 2 / 3

13.What is a method of long-term forecasting requires managers to know what business activity will be performed by their groups in future years and how many people will be needed year by year to achieve their business objectives.ANS Unit Demand 14.What is the process of asking experts to submit their individual opinions and then simply averaging their estimates?ANS Pooling 15.What is a process which consists of having experts provide their best estimates of the future through a series of questionnaires or interviews?The information is then collected by a third person who summarizes it and then submits a report back to the experts.ANS Delphi Technique 16.What are the three solution techniques to solve HR gaps?ANS Building, Buying, Borrowing 17.Why would publicizing information related to a specific employee's promo- tion potential lead to less valid opinions regarding promotion material?ANS Su- pervisors may be hesitant to make public, negative evaluations that harm careers of their subordinates