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WGU C234 Exam Study Guide Questions and Answers (Verified Answers) 1."Workforce Planning" ANS The HR function that links workforce strategies with the strategic goals and objectives of the organization. Workforce planning is about forecasting staffing needs, helping to ensure that the organization has the right number of employees, with the right skills, at the right time.
2.Competency ANS The knowledge, skills, abilities, and behaviors that are essential for successful performance.
3.Competency Modeling ANS Refers to the process of determining the specific compe- tencies associated with being a successful high performer in a particular occupation or industry.
4.Culture ANS A company's culture consists of its standards for behavior and the values shared by its employees. 1 / 3
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5.Diversity Training ANS A course of instruction aimed at increasing the participants' cultural awareness, knowledge, and skills.
6.Electronic Communications Privacy Act of 1986 (ECPA) ANS Federal law that dictates how electronic communication in the workplace is monitored. The ECPA re- stricts the interception and monitoring of oral, wire, and electronic communications.
7.Job Analysis ANS The process used to study the work done by employees.
8.Job Descriptions ANS Identify the essential functions of a job and provide infor- mation concerning a job's duties and responsibilities. They should explain what employees do, how they do it, and the conditions under which they do it.
9.Job Specification ANS Identifies the minimum acceptable qualifications required for an employee to perform a job adequately.
10.Long-range Business Strategy ANS A business planning strategy that identifies what an organization is about, what it expects to do, and why it exists. 2 / 3
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11.Middle-range Business Planning ANS A business planning strategy that formu- lates the specific organizational goals and objectives that the organization expects to achieve within the next two to five years.
12.Moral Philosophy ANS How the organization decides what is right and what is wrong.
13.Negligent Hiring ANS The failure to use reasonable care in the employee selection process, resulting in harm caused to others.
14.Person-job Fit ANS The degree to which the applicant fits with the job for which he/she is applying.
15.Person-organization Fit ANS The degree to which the applicant fits with the com- pany.
16.Private Employment Agencies ANS Agencies which specialize in helping employ- ers find applicants to fill job openings.
17.Recruitment ANS The process of attracting potential job applicants.
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