WGU C235 OA EXAM LATEST 2023 REAL EXAM 200
QUESTIONS AND CORRECT DETAILED
ANSWERS|AGRADE
What is an intangible asset on which a company can build a sustainable competitive advantage by providing training regarding tacit knowledge in an effort to differentiate itself in a strategic way? - ANSWER- Human Capital
Orientation - ANSWER- The first common training that new hires go. New employees are exposed to the expectations the organization has for them, key policies and procedures relevant to them, the basic business model under which the organization operates in order to be successful, the variety and types of co-workers present on the job, and other aspects of organizational life.
Which activity is the human resource dept performing by offering a series of programs and activities that include orientation, diversity, and total quality management? - ANSWER- Training
What is a direct benefit of a new employee orientation program? - ANSWER- Increased employee retention
ADDIE model of training and development - ANSWER- A common framework for training and development where the five steps in the model are Assessment, Design, Development, Implementation, and Evaluation.
What does the ADDIE model suggest? - ANSWER- A continuous cycle wherein the results of evaluation from one training program become part of the assessment of needs for the next program Based on the belief that the training is most effective when it provides learners with a clear statement of what they must be able to do as a result of training and how their performance will be evaluated
What is sustainable competitive advantage built upon? - ANSWER- Intangible resources, such as organizational capabilities, processes, systems, attributes, and knowledge and information controlled by the firm
Copyright Act 1976 - ANSWER- Protects the authors of "original works" from others who would use their work unlawfully 1 / 3
The law that prohibits the printing, duplication, or distribution of copies of another's literary, artistic, or other creative expressions except under certain circumstances.
Age Discrimination in Employment Act - ANSWER- Law that prohibits discrimination in employment against persons age 40 and over. Select to training programs can't be based on age. For example, a company will not send employees age 40 and over to training.
Civil Rights Act - ANSWER- Law prohibits discrimination in employment practices on the basis of race, color, national origin, religion, and sex.Need to monitor for signs of adverse impact of employees
Americans with Disabilities Act - ANSWER- A law that states an employer may not discriminate against either an applicant or a current employee because he or she was previously disabled or appears to be disabled.Keep in mind the need for reasonable accommodations
A copyright holder has the right to authorize others to ______ the work publicly. - ANSWER- Reproduce, Distribute, Display
Which practice is allowed under the Age Discrimination in Employment Act of 1967 (ADEA)? - ANSWER- A company requires employees be at least 28 for promotion and will not hire employees under age 18
Reasons training and development has become a critical organizational activity - ANSWER- Globalization Advancements in Technology Changing Demographics
What are the 4 stages of human resource competency? - ANSWER- Acquiring, Applying, Mastering, Influencing
Competency Stage - Works under supervision. Learns to perform well under pressure and accomplish tasks within the time budgeted. - ANSWER- Acquiring
Competency Stage - Independently produces results. Develops credibility and a reputation. - ANSWER- Applying
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Competency Stage - Makes significant technical contributions working in more than one area. Develops less experienced professionals and assumes leadership roles. Deals with customers developing new business. - ANSWER- Mastering
Competency Stage - Influences decisions. Represents the organization. Sponsors individuals to prepare them for key roles in the organization. - ANSWER- Influencing
Which 2 actions are performed to develop a competency model for a leadership position in an organization? - ANSWER- Determine traits of employees who are leaders Identify the organization's top-performing leaders
What are the 2 traditional approaches to the development of competency models? - ANSWER- Trainers have focused on the development of skills Educators have focused on the transmission of knowledge
What are the limitations with the 2 traditional approaches to the development of competency models? - ANSWER- Competency models suggest both approaches are too narrow in that effective behavior in any job requires a combination of skills, knowledge, and other characteristics.
What are the competencies a trainer must possess? - ANSWER- Training expert (including knowledge of learning learning theories) Subject matter expert Consultant Communications expert
Who is responsible for providing feedback on the effectiveness of formal training efforts? - ANSWER- Line management
How does training add the best value to an organization? - ANSWER- Training adds value to an organization when it links training and learning goals to overall organizational goals and strategies.
Whom should the HR director contact to determine the amount and type of resources the organization intends to commit to training? - ANSWER- Senior leaders
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