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WGU C235 Study Guide Questions and Answers (Verified Answers) 1.Analyze how training and development is strategically important in an
organization.: The basic aim of training and development programs is to
help the organization achieve its mission and goals by improving individual and ultimately, organizational performance.
2.Differentiate between training and development.: Training is generally
regard- ed as an organization's planned effort to facilitate employees' learning of job-related knowledge, skills, and competencies for the current job. Development has a more long-term focus represented by formal education, job experiences, relationships and assessments of personality and abilities that help employees prepare for future jobs. 1 / 3
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3.What are the steps of the ADDIE model of training and development.:
analy- sis, design, development, implementation, and evaluation
4.Age Discrimination in Employment Act: Law that prohibits
discrimination in employment against persons age 40 and over. It prohibits disparate treatment where the employer consciously considers age to be a factor in hiring decisions, with certain exceptions for public safety jobs (pilots, bus drivers).
5.Civil Rights Act.: Law prohibits discrimination in employment
practices on the basis of race, color, national origin, religion and sex.
6.Americans with Disabilities Act: A law that states an employer may not
dis- criminate against either an applicant or a current employee because he or she was previously disabled or appears to be disabled.The key question is whether or not the person can perform the "essential job functions" after the employer makes "reasonable accommodations." 2 / 3
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7.Copyright Act: Prohibits printing, duplication, distribution, or vending
copies to another's literacy, artistic, other creative expression except under certain circum- stances.
8.What are the two traditional approaches to the development of
competency models?: Trainers have focused on the development of skills
and educators have focused on the transmission of knowledge.
9.What are the limiations with each of these approaches?: Competency
models suggest that both of these approaches are too narrow in that effective behavior in any job requires a combination of skills, knowledge, and other characteristics.
10.What are the 4 competency stages?: Acquiring, applying,
mastering and influencing
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