WGU C429 OPERATIONS MANAGEMENT EXAM 2 LATEST VERSIONS

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WGU C429 OPERATIONS MANAGEMENT EXAM 2 LATEST VERSIONS

COMPLETE 350 QUESTIONS AND DETAILED CORRECT ANSWERS

LATEST 2024-2025 JUST RELEASED

WGU C429 OPERATIONS MANAGEMENT EXAM

The roles and responsibilities of the board of directors for a medical practice is delineated in which legal document?

• Articles of incorporation.
• Employment agreement.
• Executive committee minutes.
• Corporate bylaws. - ANSWER-d

Which of the following is the best indicator of corporate culture in a medical practice?

• The actions of medical providers and staff.
• Patient satisfaction surveys.
• The medical practice's mission statement.
• Commitment to quality patient care. - ANSWER-a

What does a mission statement define?

• The organization's future image.
• The organization's unique and distinctive purpose.
• The type of business the organization intends to pursue. 1 / 4

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• The organization's beliefs and culture - ANSWER-b

What is the main purpose of a strategic plan?

• For external customers and suppliers.
• To develop long-term objectives and strategies.
• To identify short-term business needs and desires.
• To evaluate operating efficiency and effectiveness - ANSWER-b

Which of the following competencies is necessary for effective physician leadership?

• Excellent clinical skills and an interest in administration.
• Desire to cut back on clinical duties.
• Empowering others to accomplish goals.
• Popularity with the medical group. - ANSWER-c

Which of the following is the LEAST important factor in an effective physician/administrator leadership team?

• The team's long-term relationship.
• Teamwork.
• Shared common goals.
• Strong communication skills. - ANSWER-a
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3 Which of the following personality styles best fits in a team player environment?

• Facilitating.
• Analytical.
• Expressive.
• Controlling. - ANSWER-a

Which of the following would NOT be an appropriate role for a chief medical officer?

• Effectively communicate medical staff issues.
• Facilitate resolution of conflict between medical providers and administrative staff.
• Act as the practice's chief executive officer.
• Review medical outcome data and present it to the board. - ANSWER-c

Which of the following provides an example of how an administrative system can improve the quality of clinical outcomes?

• Reminding diabetic patients to schedule eye exams.
• Asking a nurse to call diabetic patients and ask about their health.
• Researching potential complications of diabetes on the Internet.
• Referring diabetic patients to an ophthalmologist. - ANSWER-a

On what would an outcomes management database primarily focus? 3 / 4

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• Reduction of costs for all stakeholders.
• Effectiveness of clinical data collection and analysis.
• Accurate tracking of cost savings and their equitable distribution.
• Effectiveness of clinical practice and the consumption of resources. - ANSWER-d

Which of the following legal terms requires a provider to explain the risks, benefits and alternatives connected with a procedure?

• Informed consent.
• Breach of confidentiality.
• Standard of care.
• Imputed liability. - ANSWER-a

Which of the following is NOT a good way to educate patients about researching medical information on the Internet?

• Providing a list of preferred websites.
• Rejecting information obtained by the patient unless it comes from a source that

the physician trusts.

• Counseling the patient about the potential risk of unsupervised chat room data.
• Listening to patient concerns and evaluating the value of information provided by

unfamiliar or questionable sites. - ANSWER-b

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