WGU D072 FUNDAMENTALS FOR SUCCESS IN BUSINESS OA

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WGU D072 FUNDAMENTALS FOR SUCCESS IN BUSINESS OA

EXAM AND STUDY GUIDE LATEST 2024-2025 COMPLETE 300

QUESTIONS AND CORRECT DETAILED ANSWERS

WGU D072 FUNDAMENTALS FOR SUCCESS IN BUSINESS OA

QUESTION: Which communication style is being used when someone appears agreeable in a workplace conversation and concedes to the other party but later makes snide side comments about that individual or the issue at hand?

• Passive
• Assertive
• Aggressive
• Passive-aggressive - ANSWER-4. Passive-aggressive

QUESTION: Which communication style is being used by someone who regularly dismisses others' feedback, displays a rigid posture when speaking, and tries to dominate the business decision-making process?

• Passive
• Assertive
• Aggressive 1 / 4

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• Passive-aggressive - ANSWER-3. Aggressive

QUESTION: How can a manager exhibit supportive communication?

• Be person-oriented
• Make global statements
• Use descriptive language
• Display one-way listening - ANSWER-3. Use descriptive language

QUESTION: During a meeting to decide the venue for the annual office picnic, a manager says that the location is fine for the event but adds that others will likely be opposed to the choice.Which style of communication is being used by this manager?

• Passive
• Assertive
• Aggressive
• Passive-aggressive - ANSWER-4. Passive-aggressive
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3 QUESTION: A leader with high emotional intelligence is looking to capitalize on this trait while working with social media. How would the leader do so?

• Use social media as a tool to connect multiple stakeholders
• Use forms of social media with which the leader is most comfortable
• Use social media as the preferred tool for generating new customers
• Use social media as the preferred method for communicating with employees - ANSWER-1.

Use social media as a tool to connect multiple stakeholders

QUESTION: What is true about emotional intelligence in the workplace?

• Emotional intelligence is equally important in all work situations and job positions.
• The lower the emotional intelligence one has, the less ethical the individual will be.
• The higher the emotional intelligence one has, the more ethical the individual will be.
• The importance of emotional intelligence varies by situation and job position. - ANSWER-4.

The importance of emotional intelligence varies by situation and job position.

QUESTION: A supervisor conducts a 90-day evaluation with a new employee. It is

recommended that the new employee take more initiative to complete tasks and to persevere, even on the most challenging days. 3 / 4

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4 Which technique is the new employee being encouraged to display?

• Empathy
• Motivation
• Self-regulation
• Self-awareness - ANSWER-2. Motivation

A U.S. company hires a new employee from Germany. The new employee is being trained by other employees on the company's conflict resolution practices in alignment with the company's mission and ethical standards. As part of the training, the employee identifies how the ethical values of the company are consistent with the employee's values.Which aspect of the company is the employee learning?

• Organization Culture
• Organizational Leadership
• International Business Culture
• International Business Success - ANSWER-1. Organization Culture

QUESTION: A supervisor assigns an employee to work on a small project that is directly related to a corporate goal, and the employee's skill set makes them the ideal person to accomplish the task. What is this employee's managerial designation?

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