WGU - D072 Study Guide With Correct Answers.Define ethics. - Answer Principles that serve as a compass about how to behave
Provide an example for each of the following:
legal-ethical legal-unethical illegal-ethical conflicts - Answer legal-ethical: by law in most states it is illegal to take part in recreational marijuana use; and a judge that is trying a case about marijuana possession agrees with the law and does not think its okay to consume marijuana for recreational use.legal-unethical: cheating on your boyfriend/girlfriend is legal but most people find it unethical.illegal-ethical: speeding is illegal but in some cases of an emergency some people might find it ethical.Define legal. - Answer An act that is allowed or is in conformity with the law of the land Define values. - Answer Stable life goals that people have that reflect what is most important to them Define morals. - Answer Rules people develop as a result of cultural norms and values and are, traditionally passed down through generations and characterize a cultural group Define organizational ethics. - Answer Rules, principles, and standards for deciding what is morally right or wrong when doing business List the four main levels of ethical issues and provide an example of each. - Answer
Societal Issues: an organization holds a fundraiser to help feed the homeless.
Stakeholder Issues: A company insists on treating suppliers with respect and refuses to push them to the lowest pricing possible.Internal Policy Issues: Fairness in management, pay, and employee participation.
Personal Policy Issues: Gossiping at work or taking credit for another's work.
How does a company's ethical behavior impact organizational outcomes? - Answer Trustworthy companies are better at attracting and keeping customers, keeping talented employees, and capitol.How does a company's unethical behavior impact organizational outcomes? - Answer They suffer from dwindling customer bases, employee turnover, and investor mistrust.Define corporate social responsibility (CSR). - Answer Philosophy in which a company voluntarily engages in actions that benefit society, be it economically, socially, politically, or environmentally 1 / 2
WGU - D072 Study Guide With Correct Answers.How is a company's CSR approach shaped? - Answer By seeing that their community is lacking something that they can provide, earning more profit and reputation Who is considered a company stakeholder? - Answer Unions employees consumer investors suppliers local and national governments communities.What is the aim of CSR? - Answer To increase profits and trust in the long-term while promoting positive community relations What is the purpose of the World Trade Organization (WTO)? - Answer improve the stability and predictability of global trade.What is a code of ethics? - Answer Guide that publicly sets out an organization's key values and ethical obligations What is included in a company's code of ethics? - Answer details of how the company plans to implement its values and vision, as well as guidance for the staff on ethical standards and ways to achieve them. Having such a policy hopefully leads to greater ethical awareness, consistency in application, and avoidance of ethical disasters.Define the term greenwashing. - Answer When organizations carry about CSR missions in an inauthentic way, using them to increase publicity rather than to spur real change Define the term internal transparency - Answer Degree to which an organization operates with openness, communication, and accountability What steps can organizations take to encourage transparent practices? - Answer operating in such a way that it is easy for others to see the actions are performed.Why was Sarbanes-Oxley Act (SOX) passed? - Answer in response to several highly publicized corporate fraud cases Who is considered a whistleblower? - Answer those who tell the public or the authorities about alleged misconduct in a government department, private company, or organization.What is the role of the marketing department? What functions does the marketing department provide? - Answer promotes your business and drives sales of its products or services. It provides the necessary research to identify your target customers and other audiences.
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