WGUl C483l Finall Examl (Latestl 2025/l 2026l Update)l Principlesl ofl Managementl |l Questionsl &l Answers|l Gradel A|l 100%l Correctl (Verifiedl Solutions)
Q:l Al locall businessl hasl providedl servicesl tol itsl customersl forl 40l years.l Thel business'sl missionl isl "Tol givel ourl customersl thel bestl servicel inl town."l Thel ownerl ofl thel businessl hasl hadl al long-standingl dreaml tol franchisel thel businessl andl becomel thel bestl providerl ofl itsl servicel inl thel Unitedl States.
Whatl describesl thel owner'sl dream?
Choosel 1l answer Strategicl vision Strategicl mission Strategicl planning Strategicl management
Answer:
Strategicl vision
Q:l Whatl isl thel firstl stepl ofl organizationall strategicl planning?
Choosel 1l answer Developingl operationall goals Developingl internall strengths Developingl al strategicl mission Developingl externall opportunities
Answer:
Developingl al strategicl mission
Q:l Thel introductionl ofl statisticall toolsl tol analyzel thel causesl ofl productl defectsl isl associatedl withl whichl qualityl improvementl approach? 1 / 4
Sixl Sigma Flexiblel Process Customerl Process Qualityl Customization
Answer:
Sixl Sigma
Q:l Whatl isl thel principall ideal ofl reengineering?
Choosel 1l answer Tol analyzel systeml failures Tol focusl onl creatingl two-wayl exchangesl withl customers Tol revolutionizel keyl organizationall systemsl andl processes Tol improvel totall qualityl inl alll businessesl forl thel benefitl ofl producersl andl consumers
Answer:
Tol revolutionizel keyl organizationall systemsl andl processes
Q:l Howl manyl defectsl perl millionl arel therel atl Sixl Sigma,l assumingl al productl orl processl isl defect-freel 99.99966%l ofl thel time?
Choosel 1l answer Lessl thanl 3.4 Lessl thanl 4.4 Lessl thanl 5.3 Lessl thanl 6.6
Answer:
Lessl thanl 3.4
Q:l Whatl isl thel lastl stepl tol Deming'sl 14l pointsl ofl qualityl management?Tol ceasel dependencel onl massl inspection Tol breakl downl barriersl amongl departments Tol evaluatel optionsl providedl byl management Tol takel actionl tol accomplishl thel transformation
Answer:
Tol takel actionl tol accomplishl thel transformation 2 / 4
Q:l Processl checklistsl andl projectl auditsl arel componentsl ofl whichl managementl process?
Choosel 1l answer Qualityl Control Qualityl Assurance Qualityl Cooperative Qualityl Collaboration
Answer:
Qualityl Assurance
Q:l Whatl isl thel mainl objectivel ofl anl internall qualityl audit?
Tol gaugel thel qualityl ofl humanl resources Tol assessl thel qualityl ofl controll processl failures Tol determinel thel qualityl ofl anl organization'sl executivel management Tol measurel effectivenessl ofl anl organization'sl qualityl managementl system
Answer:
Tol measurel effectivenessl ofl anl organization'sl qualityl managementl system
Q:l Al companyl isl tryingl tol systematicallyl improvel processesl byl eliminatingl nonconformityl ofl theirl productsl tol productl specifications.l Thel companyl believesl theirl continuousl effortl tol reducel variationl inl theirl processl outputsl isl keyl tol theirl businessl success.
Whichl qualityl processl isl thel companyl utilizing?ISOl 9000 Sixl Sigma Reengineering Continuousl processing
Answer:
Sixl Sigma
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Q:l Whichl conceptl entailsl alll aspectsl ofl interactionl al companyl hasl withl itsl customersl inl bothl salesl andl service-relatedl environments?Customerl connectionl society Customerl liaisonl administration Customerl associationl organization Customerl relationshipl management
Answer:
Customerl relationshipl management
Q:l Dr.l Ohmael indicatesl thatl customer,l corporation,l andl competitorsl shouldl bel integratedl inl al strategicl triangle.
Whatl doesl Dr.l Ohmael indicatel thatl anl organizationl canl obtainl byl doingl this?Time-basedl competition Sustainedl competitivel advantage Coordinationl ofl mutuall adjustment Decentralizationl ofl thel organization
Answer:
Sustainedl competitivel advantage
Q:l Whatl designatesl thosel whol takel hands-onl responsibilityl forl creatingl innovationl suchl asl newl ideas,l products,l orl methodsl withinl anl organization?Franchiser Pacesetter Intrapreneur Controller
Answer:
Intrapreneur
Q:l Whyl isl innovationl anl importantl elementl ofl entrepreneurship?
Allowsl thel companyl tol meetl industryl benchmarks Createsl uniquel andl differentl productsl orl services Reducesl marketingl costsl forl thel company Buffersl thel impactl ofl changesl inl thel legall environment
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