BUSORG University of Pittsburgh Exam 1
Hawthorne Effect - CORRECT ANSWER- The fact that people's knowledge that they are being studied leads them to modify their behavior What is OB? - CORRECT ANSWER- "A field of study that investigates the impact that individuals, groups and structure have on behavior in organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness." What is Personality? - CORRECT ANSWER- The sum total of ways in which an individual reacts to and interacts with others Personality traits are enduring characteristics that describe an individual's behavior Extroversion - CORRECT ANSWER- Essential stimulation is from the environment. They like variety and action. Are often good at greeting people. Often enjoy talking on the phone. Are sometimes impatient with long slow jobs. Often act quickly, sometimes without thinking. Like to have people around in the working environment. Like to learn a new task by talking it through with someone. Readily take initiative in work and relationships.Introversion - CORRECT ANSWER- Essential stimulation is from the inner world of thoughts and reflection. They like quiet for concentration. Have trouble remembering names/faces. Prefer communications to be in writing. Can work on one project for a long time without interruption. Think before they act; sometimes do not even act. Work alone contentedly and dislike interruptions. May prefer to learn by reading rather than talking or experiencing. Take initiative when the situation or issue is very important to them.Sensing - CORRECT ANSWER- Perceive what is observable by senses. Observant about specifics and details. Attuned to practical realities. Like an established way of doing 1 / 2
things. Enjoy applying what is learned. Focus on what works now. Reach a conclusion step by step. Trust experience. Are careful about the facts. May be good at precise work.Accept current reality as a given to work with.Intuition - CORRECT ANSWER- Perception of possibilities, meanings, and relationships by way of insights: Abstract is what appeals. Focus on relationships and connections.Attuned to seeing new possibilities. Dislike doing the same things repeatedly. Enjoy learning new skills. Focus on how things can be improved. May leap to a conclusion quickly. Trust inspiration. May get their facts a bit wrong. Dislike taking time for precision.Thinking - CORRECT ANSWER- Decides on the basis of logic and objective characteristics. Solve problems with logic. Are good at putting things in logical order.Energized by critiquing and analyzing. Anticipate or predict logical outcomes of choices.Are able to reprimand or fire people when necessary. Fair—want everyone treated the same way. May hurt people's feelings without knowing it.Feeling - CORRECT ANSWER- Decides on the basis of personal subjective values.Guided by personal values. Consider what is important to them and others involved.Energized by appreciating and supporting others. Are good at seeing the effects of choices on people. Dislike telling people unpleasant things. Fair—want everyone treated as an individual. Enjoy pleasing people.Judging - CORRECT ANSWER- Decisive, planned, and orderly. Work best when they can plan their work and follow the plan. Like to get things settled and finished. May dislike interrupting the project they are on for a more urgent one. Tend to be satisfied once they reach a judgment on a thing, situation, or person. Schedule projects so that each step gets done on time. May decide things too quickly.Perceiving - CORRECT ANSWER- Flexible, adaptable, and spontaneous. Do not mind leaving things for last-minute changes. Adapt well to changing situations. May start too many projects and have difficulty finishing them. May postpone taking decisions and
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