CERTIFIED SENIOR ADVISOR CSA LATEST PRACTICE QUESTIONS AND ANSWERS

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CERTIFIED SENIOR ADVISOR CSA

LATEST PRACTICE QUESTIONS

AND ANSWERS

Question 1: Under the Age Discrimination in Employment Act of 1967, which

is legal but not suggested?

• Tom, 64, has the expertise but it not invited to join a team of younger

employees on a business trip b/c he doesn't fit in.

• Maria, 58, is not selected for computer skills training b/c she doesn't learn as

fast as 2 younger employees in the 15-person company.

• Ted, 60, is not hired as a salesman for a large chain of clothing stores that

caters to teen boys.

• Sandy, 56, has trained many new salespeople in her 30-person agency but

has been passed over 2 times for promotion b/c she is told she "lacks experience."

Correct Answer: B

Question 2: Running her busy restaurant was Lois' whole life b4 she sold it & retired. Now she's feeling a letdown & wondering what to do next. To advise

Lois, her CSA must first identify that she is in the phase called:

• disenchantment
• disengagement
• immediate retirement
• reorientation

Correct Answer: A

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Question 3: Rita is a recent widow who had a good marriage for 20 yrs. The

best thing her CSA can say to her is:

• "I understand how lost you are w/o your husband."
• "Eventually you'll be able to find other interests & live your own life."
• "This is very sad, but you have family who knows what a good wife you

were."

• "I'm very sorry for your loss."

Correct Answer: D

Question 4: Compared with other age groups, seniors are more:

• isolated
• politically active
• sexually dysfunctional
• unhappy

Correct Answer: B

Question 5: The National Council on Aging's 2000 survey found that seniors'

greatest fears include not having enough $$ to live on and fear of:

• developing some type of dementia
• crime
• death
• loneliness

Correct Answer: B

Question 6: It is more likely that crime will be committed against people who

are ages:

• 16 to 19

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• 20 to 49
• 50 to 64
• 65 and over (seniors)

Correct Answer: A

Question 7: Donna is passionate about drinking tea w/ antioxidants. Which

theory supports her feelings?

• wear and tear theory
• cross-linking theory
• free radical theory
• somatic DNA damage theory

Correct Answer: C

Question 8: John has been hospitalized twice in 3 years b/c of adverse reactions

to medications. Drug reactions are commonly due to changes in the:

• heart
• kidneys
• lungs
• muscles

Correct Answer: B

Question 9: Ben shows that he understands what is being discussed, but in the

same conversation asks questions that have already been answered. He most

likely has:

• early-onset Alzheimer's
• hearing loss
• poor memory

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• others things on his mind

Correct Answer: B

Question 10: Ben shows that he understands what is being discussed, but in the

same conversation asks questions that have already been answered. In Ben's

situation, his CSA should:

• repeat what he says several times
• sit beside Ben and speak directly into his ear
• speak louder
• speak more slowly

Correct Answer: D

Question 11: A common reason that seniors resist driving at night is b/c changes

in the eye structure which are normal with aging:

• make it difficult to adjust quickly between bright and dim lights
• diminish peripheral vision
• distort color vision
• increase light scattering by the lens

Correct Answer: A

Question 12: A CSA printing a color brochure wishes to take her senior clients'

visual limitations into consideration. In selecting colors, she should choose:

• colors that blend
• colors that contrast
• greens and blues
• neutral colors such as beige and tan

Correct Answer: B